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Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role is part of the corporate executive leadership team, supporting a C-suite Executive Vice President by providing strategic administrative and organizational management. The role requires a proactive and resourceful professional who thrives in a fast-paced, dynamic environment and can exercise sound judgment to manage shifting priorities and deadlines.

This job is a member of the Commercial team and is responsible for providing key administrative, clerical, and organizational support to the EVP, Chief Commercial Officer.

What you'll do

_As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._

+ As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

+ Safeguard highly confidential and sensitive information, demonstrating emotional intelligence to discern relevance and importance. Uphold the integrity of proprietary data, both internally and externally.

+ Manage multiple active calendars concurrently, ensuring schedules are followed and respected. Adapt to fluid environments, adjusting calendars accordingly and removing logistical obstacles to allow executives to focus on strategic leadership.

+ Arrange complex domestic and international travel, including accommodations, transportation, and itinerary creation. Anticipate travel needs, mitigate issues and collaborate with relevant resources to resolve concerns promptly. Ensure executive is properly briefed and has all necessary details and materials for meetings, presentations, etc.

+ Interact professionally with senior leadership, executive management, internal and external partners, and community leaders. Meet and greet guests of a senior status, representing the company with professionalism and courtesy.

+ Evaluate and respond to or redirect inquiries, requests, and complaints from internal and external stakeholders. Monitor emails and correspondence, composing responses with attention to detail and accuracy.

+ Take a lead role in planning and preparing meetings and events, including logistics, presentations, catering, and venue selection. Provide onsite support, proactively resolving unexpected concerns to ensure seamless executions.

+ Partner with Executive Recruitment to review candidates, develop job descriptions and interview questions, conduct interviews, advance candidates, and onboard executive assistants as needed. Create and hold networking opportunities to establish pipeline for future talent.

+ Act as a representative of the Senior Officer Team in all interactions and communications.

+ Maintain a flexible schedule to accommodate changing priorities, including early mornings, evenings, through lunch, and occasional weekend hours. Provide backup assistance to the CEO’s office on a rotating basis.

+ Lead and mentor by providing career guidance and growth support to all levels of the Executive Assistant team.

+ Display leadership by promoting a culture of collaboration and maintaining open communication with internal and external executive assistants. Serve as a company resource by maintaining a knowledge base of key contacts, tools, policies, and procedures.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

+ Bachelor’s degree in relevant field or equivalent experience/training

+ 4 years of experience in a prior Executive Assistant role supporting a C-Suite Executive

Preferred Qualifications – Education & Prior Job Experience

+ Master’s degree (MBA or Master’s in Organizational Leadership)

+ 7+ years of experience in a prior Executive Assistant role supporting a C-Suite Executive

Skills, Licenses & Certifications

+ Extensive knowledge of Microsoft Outlook

+ Knowledge of Microsoft Office Suite to include Word, Excel, PowerPoint, etc.

+ Extensive knowledge of policies, procedures, key contacts, and corporate structure

+ Proficient in basic administrative tasks such as expense reporting, time and attendance, supply management, invoicing, etc.

+ Ability to be self-motivated with strong organizational skills, ability to prioritize work and meet deadlines

+ Ability to demonstrate excellent analytical and problem-solving skills

+ Ability to perform in a fast-paced environment, handle multiple tasks simultaneously, work extended hours and/or weekends as needed

+ Ability to partner and collaborate with other Executive Assistants and team members in a proactive and positive manner

+ You are known for your emotional/social intelligence, your extremely high level of professionalism, and your positive ‘can-do’ attitude

+ You possess expert-level writing, editing, grammatical, and research skills

+ Demonstrate leadership and diplomacy to maintain credibility, trust and support with senior management

+ Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

+ Ability to secure appropriate airport authority and/or US Customs security badges, if applicable

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.