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82315BRJob Posting Title:Senior Epic Analyst (ClinDoc)Department:Information Services-Clinical ApplicationsAutoReqId:82315BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Information TechnologyJob Posting Description:

Position Summary:

The Epic Senior Application Analyst – ClinDoc serves as a subject matter expert (SME) with deep knowledge of Epic ClinDoc, related Epic and non-Epic systems, and the clinical processes they support. This role independently manages the design, build, configuration, testing, and ongoing support of complex ClinDoc implementations and integrations. The Analyst applies a consultative, solutions-driven approach to partner with clinical and IT teams, ensuring optimal design, usability, and performance of the Epic ClinDoc module and related applications.

Principal Duties and Responsibilities:

+ Epic Subject Matter Expert: Serve as a ClinDoc SME with deep understanding of core Epic functionality, related applications, and integrated workflows. Manage advanced configurations across multiple clinical areas with broad system impact.

+ System Design & Configuration: Independently design, build, and maintain complex Epic ClinDoc solutions, incorporating advanced logic, workflow customization, and integration with other Epic and non-Epic systems. Document build decisions and participate in comprehensive testing activities.

+ Consultative Business Solutions: Partner with clinical operations to assess needs, analyze workflows, and identify opportunities for optimization. Present solution recommendations, manage implementation, and ensure alignment with organizational goals and Epic best practices.

+ Integration Management: Lead integration initiatives between Epic ClinDoc and third-party applications or devices. Collaborate with internal technical teams and vendors to ensure seamless interoperability, compliance, and performance.

+ Troubleshooting & Issue Resolution: Serve as an escalation point for complex or cross-application issues. Diagnose root causes, implement solutions, and ensure minimal disruption to clinical operations.

+ Upgrades & Maintenance: Own release note review and prioritization for ClinDoc-related updates. Coordinate testing, communication, and rollout of upgrades. Maintain test scripts and monitor ongoing system performance.

+ Communication & Leadership: Communicate effectively with clinical, technical, and leadership teams. Facilitate meetings to discuss milestones, system changes, and issues. Mentor junior analysts and provide input on best practices and policy updates.

+ Training & Support: Develop or contribute to end-user training materials. Provide specialized training to super-users and clinical staff.

+ Professional Development: Stay current on Epic ClinDoc developments and best practices through conferences, Epic trainings, and user groups.

Minimum Qualifications

Required Education:

+ Bachelor’s Degree required.

+ An associate’s degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a bachelor’s degree.

Required Work Experience:

+ Minimum of 3 years of experience supporting or implementing Epic applications, including build experience within Epic ClinDoc.

+ Demonstrated experience performing moderately complex system builds and operational analysis.

+ Experience presenting to or advising end users or clients on technical or workflow issues.

+ Experience contributing to or developing training materials for system end users.

Preferred Work Experience:

+ 5+ years of experience supporting or implementing Epic applications, with demonstrated expertise in Epic ClinDoc.

+ Experience working in clinical operational areas (inpatient nursing, patient care documentation, etc.) with an understanding of workflow challenges.

+ Experience as a super-user or clinical end-user of electronic health record systems.

Certifications Required:

+ Epic ClinDoc Certification

+ Epic certification in a second CORE application (as applicable to department)

Certifications Preferred:

+ Lean Six Sigma Green Belt.

+ Epic certifications in related or ancillary Epic applications (e.g., Orders, Stork, or ASAP).

Office/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility :Part Remote/Hybrid