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Description

You lead the way. We have your back.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure.

Key Responsibilities

Security Operations & Monitoring:

+ Design, implement, and optimize SIEM platforms for threat detection, event correlation, and log analysis.

+ Perform packet capture and analysis to investigate anomalies and identify malicious activity.

+ Integrate, correlate, and analyze security events across diverse technologies and environments.

+ Develop and enhance monitoring procedures and incident response playbooks based on lessons learned.

Incident Response & Threat Detection:

+ Lead investigations of complex cyber incidents, including malware outbreaks, insider threats, and advanced persistent threats (APTs).

+ Perform forensic analysis, including SSL decryption, deep packet inspection, and troubleshooting of TCP/IP networking issues.

+ Drive improvements in detection and response automation using Python, BASH, PowerShell, and REST APIs.

Compliance & Risk Management:

+ Support and lead evidence collection for PCI-DSS, SOC 2, SOX, GDPR, and financial audit responses.

+ Conduct vulnerability assessments, remediation planning, and risk assessments in alignment with NIST frameworks.

+ Ensure adherence to policy, governance, and audit requirements across multi-cloud and on-premise environments.

Architecture & Engineering:

+ Secure and manage systems across AWS, Azure, GCP, Unix/Linux, and enterprise databases.

+ Lead automation and tooling initiatives to streamline security operations and compliance reporting.

+ Provide security expertise for network protocols, IP routing, multi-tenancy environments, and geo-IP troubleshooting.

+ Leverage experience with Palo Alto Networks or Sky High Security products to strengthen network and cloud security posture.

Leadership & Collaboration:

+ Mentor junior engineers and provide technical leadership within the SOC and engineering teams.

+ Lead cross-functional projects, ensuring on-time delivery and alignment with business objectives.

+ Partner with audit, compliance, and risk teams to meet regulatory obligations.

Minimum Qualifications:

+ Bachelor’s degree in Computer Science, Cyber Security, Information Systems, or related field or relevant experience.

+ 5 years of professional technology experience in cyber security, including significant exposure to financial services or banking environments.

+ Experience in audit response for PCI, SOC, SOX, and GDPR.

+ Strong knowledge of SIEM, log capture/analysis, event integration/correlation, and large data set analysis.

+ Deep understanding of networking (TCP/IP, routing, SSL, deep packet inspection, encryption techniques).

+ Proficiency in automation scripting (Python, BASH, PowerShell) for evidence collection and compliance metrics.

+ Strong background in databases, systems management, and Unix/Linux administration.

Preferred Qualifications:

+ Hands-on experience with Palo Alto Networks firewalls and/or Sky High Security platforms.

+ Hands-on experience with cloud platforms (AWS, Azure, GCP).

+ Familiarity with REST APIs, Java, SQL, and integration of security tools into enterprise platforms.

+ Expertise in packet capture and reading, geo-IP troubleshooting, and data-driven incident analysis.

+ Excellent communication skills and ability to clearly present technical findings to executives, auditors, and regulators.

Qualifications

Salary Range: $123,000.00 to $215,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

**Job:** Technology

**Primary Location:** US-Arizona-Arizona

**Schedule** Full-time

**Req ID:** 25018925