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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

We are looking for an experienced **Senior Associate of Digital Product Management** ready to contribute to the success of the data strategy for improving how Amex manages our customer’s critical data. This position reports to the Director of Data Strategy in the Commercial Data Office (CoDO). CoDO is a fast-paced entrepreneurial team tasked with improving existing systems and building new innovative data solutions for our customers, while adhering to regulations and data management best practices. With continuous changes in the regulatory and risk management environment the program this Senior Associate is joining is a critical and strategic importance to Amex.

Your Primary Responsibilities may include:

* Contribute to the creation of the strategy, requirements and detailed roadmap for integrating the global commercial services product experiences into the new customer legal entity profile data system of record.

* Investigate current state of data capture and data lineage of customer experience journeys which provide Amex with profile data of our customers.

* Comparing and contrasting the nuances of customer experiences and data capture today, especially considering how the data lineages operate to power the current experiences.

* Create requirements for standard data capture and data quality requirements across product experiences. Be able to articulate why standardization is important and facilitate refinement with product, compliance and legal partners.

* Create data flows to visualize data lifecycle from customer through to end use cases including but not limited to anti-money laundering and know your customer screening​.

* Responsible for creating product requirements and associated documentation to clearly communicate to delivery team partners.

* Creating documentation for a built solution and training others on the new or changed capabilities.

* Accountable to providing roadmap, status and risk items to program PMO partners.

Minimum Qualifications

* Experience effectively working in a matrix organization alongside multi-national and cross-functional teams.

* Direct experience querying data systems and investigating potential data anomalies.

* Knowledge of the financial services industry and financial crimes regulations.

* Experience related to organizing data for high performing data platforms, sensitive data elements, structured and unstructured needs.

* Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues and shareholders.

* College degree in engineering, technology management, analytics or business or equivalent education.

Preferred qualifications:

* Understanding and experience with the Amex Global Commercial Services products.

* Experience working with technology architects and software development teams including an understanding of iterative development practices.

* Experience with data risk management practices.

Qualifications

Salary Range: $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-New York-New York, US-Georgia-Atlanta

**Schedule** Full-time

**Req ID:** 25020018