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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Internal Audit Group at American Express

Our Internal Audit Group is a worldwide function with 300 team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

About the Role

At American Express, we back our colleagues and customers so they can make the most of every opportunity. Within the Internal Audit Group (IAG), we deliver independent assurance, risk insights, and recommendations that strengthen the enterprise and drive continuous improvement.

The Director Assistant will serve as a trusted partner to the PGA and their leadership team—helping to execute strategic goals, enable colleague engagement, and support the overall effectiveness of the Internal Audit function.

Strategic & Operational Support

+ Works with the PGA to align organizational priorities, drive cross-functional strategic initiatives, and ensure delivery against goals, with an emphasis on setting the agenda to driving flawless execution.

+ Coordinate team-wide initiatives, tracking deliverables and milestones to ensure alignment and accountability.

+ Work in collaboration with the Executive Office on Department Wide Initiatives

+ Support colleague engagement and development programs within Internal Audit.

+ Partner with HR and Communications on onboarding, talent management, and culture initiatives.

+ Develop presentations, reports, and communications for senior leadership and key stakeholders, and Town Halls.

+ Plan and support agendas for effective leadership and colleague meetings across the PGA’s team.

+ Identify and implement process improvements to enhance operational efficiency and effectiveness.

Minimum Qualifications

+ Bachelor’s degree in business administration, Finance, Accounting, or related field—or equivalent professional experience.

+ 5 years of experience supporting senior leaders or managing complex programs in a corporate environment.

+ Strong project management, organizational, and communication skills.

+ Proven ability to handle multiple priorities with attention to detail and confidentiality.

+ Advanced proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams).

Preferred Qualifications

+ Experience in Internal Audit, Risk, Finance, or related functions.

+ Experience in a large, global, matrixed organization.

+ Familiarity with governance processes, executive reporting, and change management.

+ Demonstrated ability to translate strategy into actionable plans and outcomes.

Key Competencies

+ Strategic Agility and Execution

+ Relationship Management and Collaboration

+ Communication and Influence

+ Integrity and Confidentiality

+ Operational Excellence and Accountability

Qualifications

Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Administration

**Primary Location:** US-New York-New York

**Schedule** Full-time

**Req ID:** 25019925