• Social Media Manager

    HSBC (St. Helen, MI)


    Social Media Manager

     

    Brand: HSBC

     

    Area of Interest: Communications and Marketing

    Location:

    St Helier, JE, JE, JE1 1HS

     

    Work style: Hybrid Worker

     

    Date: 24 Oct 2025

     

    Some careers shine brighter than others.

     

    If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

     

    HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

     

    As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package . This includes private healthcare, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

     

    We are currently seeking anSocial Media Manager to join our team.

     

    As part of the HSBC marketing team our ultimate goal is to drive improvements in HSBC brand equity and contribute to customer growth and increase customer value and satisfaction as we open up a world of opportunity for our customers in Wealth and Personal Banking.

     

    Working with Marketing Managers, you’ll be responsible for s upporting the planning and delivery of marketing campaigns and projects, locally across Channel Islands and Isle of Man, and international markets for HSBC Expat to support the growth of our business . Working as part of a team across a variety of projects including brand, digital, social whilst collaborating with multiple stakeholders to develop and communicate our market proposition for our target audience.

    In this role you will:

    + Working closely with business teams, to develop campaigns in response to business briefs, gaining support and buy-in to creative approach and concepts

    + Responsible for briefing process, recommending opportunities to improve quality and positively influence outcomes

    + Delivering marketing projects to time, budget and quality to achieve the desired outcomes and measure performance against target

    + Build effective working relationships with external agencies/suppliers

    + Focus on performance, using data and insight to inform and shape marketing strategy and p rovide voice of the customer input to marketing and business-led initiatives

    To be successful in this role you should meet the following requirements:

    + A relevant marketing qualification and/or a background in marketing is essential, you will be able to demonstrate Customer Centricity by thinking and acting beyond product sales.

    + Adopt and champion the agile ways of working in marketing and participate in business value streams/ cross-functional teams.

    + Display an ability to be a self-starter, with energy and drive in a dynamic environment, you will have strong planning and organisation skills, be able to manage multiple projects simultaneously.

    + Think innovatively, shaping and communicating new concepts and adopt an analytical and curious mind, with an interest in understanding human motivations, attitudes and behaviours.

    + Exemplary stakeholder management skills are paramount, with a desire to develop market research and insight skills.

     

    The location for this role is,Jersey

     

    You’ll achieve more when you join HSBC.

    If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

    Email: [email protected]

     

    Telephone: +44 207 832 8500.