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Description

We are looking for a dedicated Brokerage Manager to join our team in Long Beach, California. This contract position is an excellent opportunity for a skilled individual to contribute to a fast-paced logistics environment. The ideal candidate will oversee customs brokerage operations, compliance, and team performance, ensuring seamless processes and adherence to regulations.

Responsibilities:

• Manage and oversee daily operations related to customs brokerage, including entry filing, classification, and release procedures.

• Ensure all customs declarations and filings meet accuracy standards, are timely, and comply with regulations from U.S. Customs and Border Protection and other governing agencies.

• Lead, train, and mentor customs brokers, entry writers, and support staff to maintain high performance standards.

• Develop, maintain, and update Standard Operating Procedures (SOPs) to ensure trade compliance and operational efficiency.

• Communicate effectively with clients, carriers, vendors, and government agencies to resolve issues and facilitate customs clearance.

• Track and analyze key performance indicators (KPIs) and prepare reports to evaluate team success and service quality.

• Ensure proper classification of imported goods using the Harmonized Tariff Schedule and other applicable guidelines.

• Conduct audits and manage responses to compliance inquiries or penalties, ensuring regulatory adherence.

• Stay informed on changes to customs laws, trade regulations, and industry practices to maintain up-to-date operations.

• Advise clients on trade compliance matters, including valuation, classification, and strategies for duty recovery

Requirements

• Proven expertise in customs brokerage, logistics, and supply chain management.

• Strong knowledge of U.S. Customs regulations and compliance requirements.

• Experience with systems such as TMW and WMS, as well as familiarity with cargo and shipping processes.

+ 10+ years of experience in customs brokerage

+ 5+ years of experience in a management/supervisory role

+ Knowledge of regulations (19CFR)

+ Excellent interpersonal and communication skills, verbal and written

+ Cargowise Experience

• Exceptional negotiation and problem-solving skills.

• Ability to train and supervise a team effectively while fostering growth and attention to detail.

• Proficiency in preparing operational reports and monitoring performance metrics.

• Understanding of the Harmonized Tariff Schedule and classification procedures.

• Excellent communication skills for interacting with clients, government agencies, and vendors.

TalentMatch®

•Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .