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AI Operations Engineer

Apply (https://jobs.cisco.com/jobs/Login?projectId=1452046)

+ Location:San Jose, California, US

+ Area of InterestEngineer - Software

+ Compensation Range181000 USD - 235000 USD

+ Job TypeProfessional

+ Technology InterestAI or Artificial Intelligence

+ Job Id1452046

New

The application window is expected to close on: 10/29/2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

The Cisco AI Software & Platform Group incubates and delivers Generative AI based solutions to reinvent Cisco's existing Products and how customers interact with them. Our Group is also introducing new offerings that help customers roll out Generative AI at scale while doing so responsibly. Ultimately, we are doing so through internal platforms that unlock the benefits of this technology for Cisco teams and partners across our Security, Enterprise Networking, Collaboration and Splunk portfolios.

Your Impact

Cisco is looking for an experienced and innovative DevOps Engineer to join our global DevOps team. In this critical role, you will architect and build scalable, secure cloud infrastructure and lead the adoption of best-in-class DevOps practices across the organization. You will work closely with multi-functional teams to ensure seamless code delivery, system reliability, and operational excellence for our SaaS platforms.

Key Responsibilities

+ Implement end-to-end CI/CD workflows in a large-scale, distributed environment—enabling both on-demand and scheduled builds and deployments with zero downtime.

+ Scale microservice-based platforms across multiple geographic regions, with a focus on container orchestration (Kubernetes), cost optimization, and automated scaling solutions.

+ Collaborate with engineering, QA, and product teams to streamline delivery pipelines and promote DevOps best practices throughout the development lifecycle.

+ Advocate automation in every layer of the infrastructure stack using Infrastructure as Code (IaC) principles and tools such as Terraform, Helm, and GitOps frameworks.

+ Continuously evaluate and adopt emerging DevOps tools and technologies to increase system resilience, reduce operational overhead, and enhance developer productivity.

+ Participate in on-call rotation.

+ Serve as a domain expert within the DevOps organization—promoting a culture of ownership, collaboration, and continuous improvement.

Minimum Qualifications

+ Bachelors degree in Comp Science, Engineering (or related field /industry) + 5 years of DevOps experience, Masters + 3 years of related experience, or PhD with related experience

+ Strong understanding of CI/CD pipelines and automation tools.

+ Knowledge of cloud platforms (AWS, Azure, GCP).

+ Solid scripting and automation skills (e.g., Python, Bash, Go).

Preferred Qualifications:

+ Deep expertise in CI/CD tooling and practices, including hands-on experience with systems like Jenkins, GitLab, ArgoCD, or similar.

+ Strong proficiency in Kubernetes, Docker, and cloud-native patterns in AWS, Azure, or GCP.

+ Demonstrated success scaling containerized microservices across regions with cost and performance optimizations.

+ Excellent communication, collaboration, and mentoring skills.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.