"Alerted.org

Position Title:

Community and Neighborhoods Liaison

Job Description:

We are looking for a Community and Neighborhoods Liaison!

About the Position:

This role will connect the Department of Community and Neighborhoods, City Council, other city departments, community councils, and residents across the city.

You will support engagement, communications, and outreach efforts for the Department’s seven divisions: Planning, Transportation, Housing Stability, Engineering, Youth and Family, Arts Council, and Building Services.

In this position, you’ll help make city initiatives more accessible and relevant to residents. You will create content for social media, newsletters, and other communication channels; write clear and engaging public-facing materials; and represent the Department at community events, tabling opportunities, and public meetings.

The ideal candidate is a strong communicator who can translate technical information into compelling stories and work independently in a fast-paced environment. As a key member of our team, you will develop creative strategies to promote City projects, enhance our online presence, and strengthen connections between City government and the communities we serve.

Position Salary Range:

E26 - $60,941/yr. to $83,111/yr.

The established market rate for this position is $83,111/yr.

This position is eligible for full city benefits, including:

+ Health Insurance (95% of premium paid by city)

+ Dental, Vision and Life Insurance

+ Paid vacation and personal leave

+ Six to twelve weeks of paid parental leave from day 1 of employment

+ Retirement contributions toward a pension plan and/or 401(k)

+ A robust Employee Assistance Plan (EAP)

+ Up to $4,000 tuition reimbursement annually

+ Discounted supplemental benefits like pet insurance and legal services

Learn more about our benefits here: https://www.slc.gov/hr/benefits-and-wellness/.

IMPORTANT: Early application submittal is encouraged. This position will remain open until it is filled and may close at any time without notice.

Key Responsibilities:

+ Builds community networks, develops relationships, fosters strong ties with neighborhood groups and communities, and promotes public engagement. Provides project updates, develops and disseminates educational and interpretive materials, event notices, and program information through social media, mailers, tabling sessions, and community events. Plans and executes publicity initiatives and other events.

+ Performs complex analytical duties that include gathering data, conducting surveys and analytical studies, and developing comprehensive information packages.

+ Applies knowledge about organizations and citizens in the area assigned in order to respond proactively instead of reactively to the problems, concerns and complaints cited. Provides assistance and information to the public relating to City policies, processes, and procedures.

+ Responds to emerging high profile and sensitive community issues.

+ Analyzes problems and policy issues that arise, develops strategies to solve the problems, and ensures communication between the city and community groups.

+ Empowers residents on how to help solve the problems themselves.

+ Identifies and follows emerging trends and issues.

+ Attends meetings with agencies, businesses, community councils and other groups to acquire information on issues regarding city services. Facilitates community meetings to resolve disputes or mitigate grievances between citizens and city government. When problems are identified in the neighborhoods, assists by investigating what the City can do, along with the residents, to discover solutions and resolve the problems.

+ Develops community relations and citizen participation in city government. Assists community leaders to effectively participate in government, and make government accessible to all citizens. Assists in organizing neighborhood activities that promote a sense of community, ownership and leadership among residents.

+ Participates in or coordinates special projects.

+ Performs other duties as assigned.

Minimum Qualifications:

+ Graduation from an accredited college or university with a bachelor's degree in Public Administration, Business Management, Sociology or related subject, and two years related experience. Education and experience may be substituted on a year-for-year basis.

+ Strong written, oral, and public presentation skills. Proven track record in the establishment and maintenance of strong relationships with all levels of staff and management in the public and private sectors.

+ Ability to work in a face-paced work environment.

+ Ability to travel for participation in various assigned work events, sites, and locations.

Desired Qualifications:

+ Experience or education in working with diverse communities.

+ Prior experience participating in community-based research.

+ Prior work experience in a municipality, state or other governmental entity.

Working Conditions:

+ Light physical activity, generally comfortable working conditions. Some exposure to heat, cold, dust, out of doors, etc. Frequent driving of an automobile.

+ Frequent stress as a result of human behavior. Odd hours of work, including evenings and weekends.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Offers of employment are contingent on successful completion of a criminal background check in accordance with City policy and applicable law.  Criminal offenses will be reviewed on a case-by-case basis and do not automatically disqualify a candidate from City employment.

Position Type:

Full-time

Department:

Community and Neighborhoods

Full Time/Part Time:

Full time

Scheduled Hours:

40

Salt Lake City is a place where your skills and dedication directly contribute to the community. With a team serving over 200,000 residents, we take pride in delivering meaningful work—from maintaining infrastructure to shaping public programs—with integrity and professionalism.

We value experience, accountability, and results. Our organization recognizes talent and rewards contribution, offering employees opportunities to grow, lead, and make a lasting difference.

If you're driven by public service and want to help shape the future of our city, we’d love to work with you.

Salt Lake City offers a competitive and well-rounded benefits package designed to support your health, financial future, and professional growth. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/) site.

Health & Wellness

+ 95% City-paid medical insurance

+ Dental, vision, life insurance

+ HSA (with $1,000–$2,000 City contribution)

+ Wellness clinic for employees & families

+ Robust Employee Assistance Program (EAP)

Financial Perks

+ Tuition reimbursement (up to $4,000/year)

+ Retirement contributions (pension and/or 401(k))

+ Discounted pet insurance, legal services, and more

Thinking about applying or weighing another offer?

Use our Total Compensation Calculator (https://tools.slc.gov/totalcompensation/) to see the true value of your job offer—including salary, benefits, retirement, and more.

We know time away from work is essential for rest, personal needs, and family life. Salt Lake City offers generous paid leave to help you recharge and stay balanced. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/paid-leave/) site.

+ 12 vacation days to start

+ 12 paid holidays + 1 personal holiday

+ Up to 80 hours personal leave annually

+ 6 - 12 weeks of paid parental leave

+ Bonus leave credit for eligible rehires & public sector transfers

Our Recruitment Team is ready to assist you throughout the entire hiring process—from questions about job openings to application support. Reach the Recruitment Team at 801-535-6699Or email: [email protected]

The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.

Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.