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Principal - Software Engineer
- Ally (Raleigh, NC)
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General information
**Ref #** 20983
**Remote?** No
Ally and Your Career
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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
The Opportunity
Lead the design, development, and scaling of a self-hosted AI Agent Platform on AWS. Drive platform architecture, AI agent orchestration, security, and enterprise adoption. Blend hands-on engineering with strategic technical leadership.
At this time, Ally will not sponsor a new applicant for employment authorization for this position.
The Work Itself
* Architect and evolve a self-hosted, AWS-based AI Agent Platform using ECS/Fargate, Lambda, API Gateway, ALB, S3, KMS, CloudWatch.
* Design scalable, modular infrastructure supporting multiple agent frameworks (LangGraph, OpenAI Agent SDK, Autogen).
* Define patterns for agent deployment, orchestration, and multi-tenant scaling in containerized environments.
* Build intelligent multi-agent workflows with complex reasoning and tool orchestration.
* Develop reusable SDKs, templates, and developer tooling for faster adoption.
* Integrate agents with enterprise systems such as ServiceNow, Salesforce, Snowflake, Confluence, Okta, GRC platforms.
* Implement authentication and authorization using Okta OIDC, JWT, and fine-grained tool policies.
* Establish observability standards including logging, metrics, tracing, and governance dashboards.
* Ensure compliance with enterprise AI governance and risk management frameworks.
* Mentor senior engineers and act as technical thought leader across teams.
* Collaborate with cross-functional stakeholders to drive enterprise-wide platform adoption.
The Skills You Bring
* Bachelor’s or Master’s in Computer Science, AI/ML, Data Science, or related experience preferred
* 5+ years of software engineering experience required
* 3+ years in senior or principal roles preferred
* Proven experience architecting and scaling distributed systems and AI platforms on AWS.
* Strong Python skills and familiarity with async frameworks like FastAPI and asyncio.
* Experience with AI agent frameworks (LangGraph, Autogen, OpenAI SDK, MCP).
* Knowledge of LLM orchestration, vector databases, retrieval augmentation, prompt patterns required
* Expertise in container orchestration, serverless architectures, and CI/CD pipelines (GitLab, Terraform) preferred.
* Familiarity with cloud security, IAM, networking, and enterprise authentication (Okta) preferred.
* Excellent communication skills and ability to influence technical and executive stakeholders.
* Strategic thinker with hands-on problem-solving skills.
* Proven record of building platforms or frameworks adopted at scale.
How We'll Have Your Back
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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:
* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
* Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
_Base Pay Range:_
An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
**Emerging:** 110000
**Experienced:** 145000
**Expert:** 180000
Incentive Compensation: This position is eligible to participate in our annual incentive plan
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