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Description

Position Summary: The Enrollment Specialist serves as a key point of contact for prospective and current students, guiding them through the admissions, enrollment, and registration processes. This role supports student success by providing accurate information, personalized assistance, and timely follow-up throughout the student lifecycle. Key Responsibilities: Respond to inquiries from prospective students via phone, email, and in-person. Assist students with application completion, document submission, and enrollment steps. Provide guidance on academic programs, registration procedures, and financial aid options. Maintain and update student records in the college’s student information system. Collaborate with academic advisors, financial aid staff, and other departments to ensure a seamless student experience. Participate in recruitment events, college fairs, and outreach activities. Monitor enrollment trends and prepare reports for internal use. Ensure compliance with institutional policies and federal/state regulations.

Skills

Customer service, Data entry, Sales, Insurance, Phone customer service, Microsoft office, Collection, Inbound call

Top Skills Details

Customer service,Data entry,Sales,Insurance,Phone customer service,Microsoft office,Collection,Inbound call

Additional Skills & Qualifications

Qualifications: Associate’s or Bachelor’s degree required; degree in education, business, or related field preferred. 1–3 years of experience in admissions, enrollment, or student services. Strong interpersonal and communication skills. Proficiency in Microsoft Office and student information systems (e.g., Banner, PeopleSoft). Ability to work independently and as part of a team. Detail-oriented with strong organizational and problem-solving skills Preferred Skills: Bilingual (Spanish, Arabic, etc.) a plus. Experience working in a fast-paced, customer-focused environment. Familiarity with CRM systems and digital communication tools.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $24.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Troy,MI.

Application Deadline

This position is anticipated to close on Nov 5, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.