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Administrative Services Officer 3 - Director's Office

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Administrative Services Officer 3 - Director's Office

Salary

$62,595.00 Annually

Location

Nashville, TN

Job Type

Full-Time Civil Service

Job Number

26090E

Department

Nashville Department of Transportation

Opening Date

10/23/2025

Closing Date

11/2/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

Position Description

The Administrative Services Officer 3 position provides high-level administrative support to the Director’s office of the Nashville Department of Transportation and Multimodal Infrastructure (NDOT). This role requires a proactive, detail-oriented professional who can anticipate the Director’s needs, manage complex schedules, and coordinate a wide range of administrative functions. The ideal candidate will demonstrate strong organizational skills, discretion, and the ability to think strategically to support the Director’s priorities and the department’s mission. They will also provide administrative support to the Director’s Leadership Team members. Performs other related duties as assigned.

The Department of Transportation and Multimodal Infrastructure delivers a range of services, and the nearly 400 employees work around the clock to ensure a multimodal system that offers choice and better connects neighborhoods, residents, businesses and visitors to the place that they need and want to go to in a safe manner. These employees are responsible for over 2,200 miles of public roadways and rights-of-way, over 6,000 streets, over 300 bridges, 835 traffic signals and over 1,200 miles of bike/sidewalk lanes and much more. Big events in Nashville consist of CMA Festival, Stanley Cup Finals, Titans games, and any number of special events. These require big preparation and big clean-up, and the Nashville Department of Transportation employees are up for the challenge.

Typical Duties

+ Manages the Director’s calendar, schedule meetings, and coordinate logistics with foresight and efficiency.

+ Develops agenda items for various meetings on behalf of Director.

+ Reviews the Director’s daily schedule in advance to make the necessary preparations for meetings (agendas/reports/logistics).

+ Schedules in-person & virtual meetings, invite stakeholder participants

+ Serves as a point of contact & liaison between the Director, NDOT divisions, Mayor’s Office, and other Metro Departments as well as any external requests.

+ Confers with division and department heads about specific activities.

+ Maintains confidentiality on all sensitive information or decisions made by the Director or the Leadership Team.

+ Tracks and follows-up on project deadlines, deliverables, and departmental initiatives.

+ Handles tracking of Director’s requests and following up with staff.

+ Prepares correspondence, reports, presentations, and other official documents.

+ Coordinates travel arrangements and expense reporting.

+ Performs any administrative duties for the department as assigned by Director’s office or the Leadership Team.

Minimum Qualifications

Bachelor's degree and one (1) year of professional administrative experience providing administrative support to executives or top-level managers.

"Experience may be considered in lieu of education."

License Required:

Valid Driver’s License

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

+ Proficiency in Microsoft Office Suite and scheduling tools (e.g., Outlook, Teams)

+ Manages multiple tasks and deadlines efficiently

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

Do you have a valid Driver License?

+ Yes

+ No

02

What is the highest level of education you have completed?

+ No diploma

+ High School Diploma or Equivalent

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree

03

How many years of experience do you have in professional administrative providing administrative support to executives or top-level managers?

+ No experience

+ One year

+ Two years

+ Three years

+ Four years

+ Five years or more

04

Briefly describe your professional administrative experience providing administrative support to executives or top-level managers. If none enter N/A

05

Briefly describe your professional administrative experience managing multiple tasks and deadlines efficiently.

06

Indicate the level of expertise you have using Microsoft Office Suite and scheduling tools.

+ Advanced

+ Intermediate

+ Novice - training, but very little work experience

+ No experience using this application

07

•NDOT is one of the newest agencies within the Metro Government and we are interested in knowing why applicants are choosing a career with our organization. In one sentence, please tell us why NDOT is your ‘employer of choice’.”

Required Question

Employer

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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