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Empower customers to thrive on a leading cloud platform with the Azure Fleet Capacity team. You’ll work with global teams to ensure customers have the cloud resources they need, when they need it using advanced analytics to predict demand and manage capacity. Join us to make a real impact and support Microsoft’s cloud promise at scale.

In this role as a Technical Program Manager II, you will drive capacity excellence for Microsoft’s first-party services across Azure. You’ll set standards, streamline processes, and partner with engineering to deliver frictionless capacity solutions for critical workloads. This global-scale role offers deep technical and business exposure and strategic program leadership.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Drive capacity strategy and supportability for Microsoft’s first-party (1P) services across prioritized Azure regions to ensure customers have a seamless and reliable cloud experience.

+ Monitor and report on customer experience using scorecards and analytics to identify improvement opportunities.

+ Collaborate with infrastructure, planning, and forecasting teams to align capacity enablement with global Azure growth strategies.

+ Partner with engineering and product teams to enhance systems and tools that enable efficient capacity planning and demand management and ultimately support timely and data-driven capacity decisions.

+ Engage with cross-functional stakeholders to resolve blockers and deliver capacity success during critical demand periods.

+ Support field and customer success teams by advising on resource planning and optimization to drive adoption and satisfaction.

+ Help create a diverse and inclusive culture where everyone can bring their full and authentic self, where all voices are heard, and where we do our best work as a result.

Qualifications

Required Qualifications:

+ Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development

+ OR equivalent experience.

+ 2+ years of experience leveraging data to derive insights and improve operational efficiency.

+ 1+ years of experience managing cross-functional and/or cross-team compliance projects.

+ 1+ years of proficiency in analytics and reporting tools (e.g., Power BI, Kusto, or similar).

+ 1+ years of demonstrated experience with Cloud and Artificial Intelligence solutions.

Other Requirements:

+ Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

+ A keen interest in deepening your knowledge about Azure products to more deeply understand our customer needs, especially in the Artificial Intelligence space.

+ Proficient stakeholder management skills across engineering, product, and field teams.

Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay.

Microsoft will accept applications for the role until October 28, 2025.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .