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Join the team shaping the future of how IT admins manage, secure, and operate Microsoft Teams devices at scale. We are building the Pro Management Portal within **Teams CMD (Calling, Meetings and Devices)** team, the single pane of glass that unifies Windows and Android device management experiences across the enterprise.

In this team, the **Product Manager II** will drive innovation at the intersection of identity, device management, and AI-assisted operations. You will help deliver seamless provisioning, monitoring, and remediation experiences for global IT admins who rely on Teams devices every day. Working here means solving complex, cross-platform challenges that connect cloud intelligence with physical meeting rooms and redefining what “smart device management” means for Microsoft’s customers. You are no longer just “helping define specs”, you are driving clarity, prioritization, and measurable impact within a defined problem space.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Develop a solid understanding of one or more feature success criteria within the Pro Management Portal (PMP) and help identify short-term opportunities that improve IT admin experiences. Partner with engineering and design teams to define priorities and secure cross-team alignment.

+ Contribute to defining new features and assist in running usability reviews with customers and internal users. Understand how your features integrate with the broader Teams device management roadmap, and collaborate across disciplines to identify and resolve end-to-end experience gaps.

+ Support senior Product Managers in creating launch, marketing, and customer support plans. Help promote newly released PMP capabilities, contributing to communications and presenting at internal or customer-facing sessions.

+ Gather and analyze performance metrics to validate customer value and drive incremental improvements. Help manage customer and partner communities, build trust through feedback loops, and advocate for their needs to shape the next generation of Teams device management experiences.

Other

+ Embody our culture and values

Qualifications

Required Qualifications:

+ Bachelor's Degree AND 2+ years experience in product/service/program management or software development

+ OR equivalent experience.

+ 2+ years of experience collaborating with engineering, design, and partnering teams to achieve successful product outcomes.

+ Experienced writing specifications, breaking down user-focused scenarios, and guiding the execution and delivery process.

+ Experience contributing to product or feature definitions, supporting planning, or driving execution in an enterprise or SaaS environment.

Preferred Qualifications:

+ Bachelor's Degree AND 5+ years experience in product/service/program management or software development

+ OR equivalent experience.

+ 2+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).

+ 2+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).

+ Familiarity with enterprise or IT admin tools, device management platforms, or identity and access management systems (e.g., Entra, Intune, Azure AD).

+ Proficient working experience with data-driven decision making, basic telemetry analysis, or hypothesis-driven product improvements.

+ Committed for learning and supportive to customer empathy, and the curiosity to understand complex systems that span cloud services and device experiences.

Product Management IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 28,2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .