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Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Manager

What does a successful Product Manager do at Fiserv?

Every day, Clover provides omni-commerce services for hundreds of thousands of merchants, across multiple countries around the world. Behind the scenes, we operate a cloud platform providing payment processing, storage, and collaboration for merchants, application developers, service providers, and our merchants' customers. Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily. We’ve built a reputation as a leading innovator by being first to market with important new payments capabilities, such as Apple Pay, Scan-to-Pay, Alipay and Tap-to-Pay. We are looking for self starters with a passion for technology who want to help us impact millions of merchant’s lives one transaction at a time.

As a Product Manager for Card Not Present (CNP) Payments at Clover, you’ll be responsible for enhancing our industry leading e-commerce payments products, with a focus on Buy Now Pay Later (BNPL) capabilities. Using your payments expertise you’ll expand Clover’s e-commerce business with compelling new products, and tools that enable a wide range of partners to build value-added solutions on the Clover platform.

To be successful in this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You understand the current landscape of payment industry players including issuers, acquirers, processors, gateway providers, ISOs, and payment networks. You will be responsible for guiding products throughout the processes of discovery, concept definition, and development. You are familiar with e-commerce payment rules and practices in the US, and other major countries around the world. You also have experience with web and mobile SDK APIs, as well as working with developers. You have an understanding of online payment processing, and how to protect our client from bad actors. You are able to interpret complex industry standards, and can write detailed user stories and requirements. You have well-honed communications skills, and are comfortable presenting to executives, customers and developers. Given your product and market knowledge, you’ll be called upon to prioritize and manage production issues.

What you will do:

+ Work cross-functionally to guide products from conception to launch by interpreting complex industry standards into well written and detailed user stories and requirements.

+ You will be responsible for guiding our products throughout the execution cycle, focusing specifically on analyzing and tailoring our solutions to our merchants and consumers.

+ Collaborate closely with design, engineering, quality assurance and operations colleagues to ensure the successful development and launch of Clover CNP products.

+ Collaborate with our developer relations team to support partners who use our e-commerce APIs and SDKs to build vertical solutions.

+ Define detailed user stories and requirements for CNP products and features.

+ Work with marketing staff to effectively package your products, and create marketing collateral and other materials.

+ Train local Fiserv sales channels on Clover product capabilities and our value proposition.

+ Analyze merchant and developer feedback to continually improve their productivity, and the user experience of merchants and consumers.

+ Define and track KPIs related to your product area.

+ Help build business cases for new card-not-present products and features.

+ Collaborate with other product managers, product designers, engineering staff and other stakeholders to maintain the roadmap for CNP products and features.

What you need to have:

+ BS/BA degree, preferably in computer science or engineering

+ 4+ years of product management experience within the payment tech space, more specifically with Buy Now, Pay Later payments

+ Experience managing developer SDKs and APIs

+ Experience with Agile development methodologies

+ Experience developing partnerships with internal and external stakeholders

+ Experience launching products and developing go-to-market strategies

+ Ability to clearly communicate complex technical specifications to clients and implementation teams

+ Ability to clearly communicate product descriptions, value propositions, and roadmaps to business personnel

+ Strong verbal and written communications skills

+ Excellent organizational, analytical, and influencing skills

+ Capability to analyze data and make data-driven decisions

+ An ability to travel domestically on occasion (less than 10%)

What is nice to have:

+ Experience with e-commerce, mobile payments, in-app payments, credit, debit, ACH & digital wallets. Paypal / Venmo / Cryptocurrency experience is a plus.

_You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role._

Salary Range

$100,000.00 - $165,600.00

_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv. Please:

+ Apply using your legal name

+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.