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Position Title: Manager, Security Systems

Department: Security

Reports to: Security Director

FLSA Status: Exempt / Full-Time Salary

Union Code: Non-Union

Minimum Pay Rate: $82,400

Maximum Pay Rate: $92,200

Join Our Team at Barclays Center!

Congratulations on taking the first step toward embarking on an exciting new adventure at Barclays Center! Our focus is YOU!

At Barclays Center, we're more than just a venue – we're a dynamic community driven by a shared passion for creating unforgettable live experiences. We're dedicated to nurturing our team members and empowering them to thrive in an environment where innovation, collaboration, and a love for sports entertainment intersect.

If you're someone who lives and breathes events, fueled by an unwavering passion for creating magic in every moment, then we want you to join us in shaping the future of live entertainment. Come be a part of our vibrant community, where every day offers the chance to inspire, innovate, and make memories that last a lifetime!

Our Company Values

We understand that it is important for you to know what our values are to determine if they align with yours. Our four company values, Care, Integrity, Accountability and Growth Mindset, are reflected in everything that we do here at Barclays Center. From the interview process to employee recognition, we make certain to incorporate the four values.

Key Attributes for Success

To excel in this role, candidates must possess a genuine passion for service, strong teamwork abilities, adaptability, effective communication skills, a guest-centric approach, problem-solving capabilities, and keen attention to detail. These attributes are essential for creating unforgettable experiences and maintaining a positive atmosphere for our guests. Joining our team promises not only a fulfilling experience but also an opportunity to make a meaningful difference in the lives of our guests and contribute to the success of Barclays Center.

Strong Teamwork Abilities:

+ Enjoys collaborating effectively with colleagues and partners.

+ Likes building and nurturing strong relationships within the team.

+ Values the importance of teamwork in achieving shared goals.

Adaptability:

+ Enjoys handling unexpected challenges with flexibility and composure.

+ Wants to quickly adjust to changes in the environment to ensure guest satisfaction.

+ Thrives in dynamic and fast-paced work environments.

Proactive Problem-Solving:

+ Desires to identify and resolve issues creatively and efficiently.

+ Enjoys handling guest concerns with empathy and professionalism, turning challenges into opportunities.

+ Likes taking initiative to address potential problems before they escalate.

Meticulous Attention to Detail:

+ Wants to pay close attention to details that contribute to organizational satisfaction.

+ Enjoys ensuring every aspect of service delivery is meticulously executed to maintain high standards.

+ Desires to take pride in delivering flawless capabilities through meticulous attention to detail.

ESSENTIAL DUTIES & RESPONSIBILITIES: What You Will Do

+ Assist with the installation, configuration, and maintenance of security systems, including surveillance cameras, access control systems, alarm systems, and other related technologies and applications.

+ Supervise employees and operations in all areas of Security, including the Dean and Event Level Command Centers.

+ Maintain high standards for security equipment, including inventory management, cleaning, and distribution for security personnel.

+ Collaborate closely with outside contractors to ensure the optimal operation of our security equipment and systems.

+ Ensure that staffing levels for operating security systems during events are appropriate. Properly brief, deploy, and redeploy staffing resources as necessary to maintain effective security operations.

+ Implement and monitor the daily event and non-event badging system to ensure proper access control and security compliance.

+ Conduct comprehensive training and information-sharing sessions with employees on the operations of building security systems. Develop and execute training programs to enhance employee awareness and proficiency.

+ Conduct regular assessments and audits of security systems to identify vulnerabilities. Implement necessary improvements to maintain the integrity and effectiveness of the security infrastructure.

+ Manage the operation, and execution of events at Barclays Center, ensuring all security protocols are followed and the safety of attendees is maintained.

+ Respond promptly to requests from upper management, risk management, and other departments for investigations, ensuring timely and accurate delivery of required information and footage.

+ Provide comprehensive administrative support, complete projects and tasks, and update security forms, databases, and office records to ensure smooth security operations.

+ Develop, manage, and update all departmental policy and procedural guidelines, ensuring compliance with industry standards and regulatory requirements.

+ Collaborate closely with the IT department to ensure seamless integration and alignment of security systems with IT infrastructure and protocols, facilitating efficient communication and troubleshooting.

+ Demonstrate understanding of managing both internal and external customer requirements and measurement criteria.

+ Establish positive and collaborative relationships with customers, including local, state, & federal fire, police authorities, and international authorities.

+ Develop, create, and implement an accepted and sustainable security culture.

+ Ensure processing, adjudication, and disposition of corporate personnel security actions comply with US Government and International statutory, regulatory, customer contractual, and business requirements

+ Assist with confidential investigations, ensuring timely and accurate delivery of required information and or footage.

+ Provide comprehensive administrative support, complete projects and tasks, and update security forms, databases, and office records to ensure smooth security operations.

+ Help develop, manage, and update all departmental policy and procedural guidelines, ensuring compliance with industry standards and regulatory requirements.

CANDIDATE PROFILE: Who You Are

+ The Manager of Security Systems is a results-driven security professional with extensive experience overseeing security operations, risk management, and venue safety for high-profile events.

+ Adept at managing comprehensive security systems, including CCTV, access control, and screening equipment, ensuring operational readiness and compliance with industry standards.

+ Proven track record in project management, successfully leading security infrastructure upgrades, vendor coordination, and budget oversight.

+ Skilled in developing and executing security protocols for large-scale events while fostering strong relationships with internal stakeholders and law enforcement agencies.

+ Committed to delivering exceptional service, enhancing security technology, and driving continuous improvements in operational efficiency.

KEY COMPETENCIES: Skills You Possess

+ Minimum of 2 years customer/guest service experience, preferably in a sports and/or entertainment facility.

+ Proficiency in Microsoft Office Programs (Word, Excel, Outlook, PowerPoint) is required.

+ Proficient in the operation of CCTV systems

+ Proficient in general IT operations. Certifications strongly preferred.

+ Ability to be proactive, recognize problems and find solutions.

+ Excellent interpersonal, verbal and written communication skills.

+ Ability to work in a fast-paced environment and simultaneously manage a high level of detail across multiple projects.

+ Ability to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure.

+ Ability to work well within a team environment, assisting and supporting team members whenever needed.

+ Must be able to stand/walk for long periods of time and have ability to lift up to 50 lbs.

+ Must pass a criminal background check and employment check prior to employment.

+ Ability to communicate effectively in English both verbal and written.

Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Legends Global may require an employee to perform duties outside his/her normal description.