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At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Under the direction of Quality Assurance, support new product introduction (NPI) projects by ensuring quality, efficiency, and compliance with standards.

What will you do?

+ Incoming material inspection: Perform inspections and measurements on incoming electronic components (such as PCBs and PCBAs) and mechanical components to ensure they meet engineering specifications.

+ First-Article Inspection (FAI): Play a key role in the first-article inspection process, verifying that new product builds meet design specifications.

+ Quality Control & Documentation: Help develop and maintain quality control plans, inspection protocols, and relevant documentation for internal assembly and inspection processes.

+ Non-conformance management: Identify and document defects, manage non-conforming reports, and coordinate with engineering to initiate corrective actions.

+ Problem-solving and root cause analysis: Investigate quality issues to determine the root cause, using standard methodologies like 8D or 5 Whys to drive continuous improvement and reduce future quality defects.

KEY RESPONSIBILITIES

+ Support product certification and release for new products.

+ Assist with quality assurance activities for NPI, such as process validation, risk assessment, and product release.

+ Coordinate customer complaint investigations related to NPI products.

+ Lead quality issue resolution, nonconformance investigations, and support product disposition.

+ Assist in quality audits.

+ Collaborate with Engineering and Manufacturing to meet NPI quality goals.

+ Manage QA holds, inventory, and documentation related to new products.

+ Perform statistical analyses to support quality control.

+ Maintain knowledge of relevant procedures, specifications, and regulations.

+ Support continuous improvement initiatives for NPI.

CUSTOMER SERVICE & LEADERSHIP

+ Provide timely communication and support for NPI projects.

+ Recommend improvements to testing methods and equipment.

+ Lead NPI quality projects and support cross-functional teamwork.

+ Adapt to changing conditions and escalate issues when needed.

SAFETY & ENVIRONMENT

+ Follow safety policies and promote a safe work environment.

+ Participate in Environmental Management System activities.

QUALIFICATIONS

Education

+ High school diploma or equivalent; ASQ or Six Sigma certifications preferred.

Experience

+ A minimum of 2 years of experience in a quality or manufacturing environment, ideally within electronics manufacturing or a regulated industry.

Knowledge, Skills, Abilities

+ Ability to interpret engineering drawings, specifications, and use inspection tools and equipment.

Preferred qualifications

+ Electronics and manufacturing: A solid understanding of electronics fundamentals, Surface-Mount Technology (SMT), mechanical assembly, and general manufacturing processes are essential.

+ Quality standards and systems: Familiarity with international quality standards.

+ IPC Standards: Knowledge of IPC-A-610 and IPC/JEDEC J-STD-033 for electronic assemblies and handling moisture-sensitive components.

+ ISO 9001: Working knowledge of ISO quality management systems.

Professional certifications, such as an ASQ Certified Quality Technician (CQT) or IPC certification, can be a significant advantage.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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