• Administrative Coordinator 2

    Louisiana Department of State Civil Service (Baton Rouge, LA)


    ADMINISTRATIVE COORDINATOR 2

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    ADMINISTRATIVE COORDINATOR 2

    Salary

     

    $2,085.00 - $3,572.00 Monthly

     

    Location

     

    Baton Rouge, LA

     

    Job Type

     

    Classified

     

    Job Number

     

    PCF-AC2 Surcharge-214131-TC

     

    Department

     

    Patients' Compensation Fund Oversight Board

     

    Division

     

    Patient's Compensation Fund

     

    Opening Date

     

    10/23/2025

     

    Closing Date

     

    10/31/2025 11:59 PM Central

     

    + Description

    + Benefits

    + Questions

     

    About this Job

    ABOUT THE PATIENT'S COMPENSATION FUND

    The Patient's Compensation Fund (PCF) was created in 1975 to provide an affordable and guaranteed medical malpractice coverage system for the private healthcare providers in the state. The Patient's Compensation Fund is self-funded state entity, operating independently of the main state budget, and governed by the PCF Oversight Board. The Patient's Compensation Fund provides protection for the healthcare system, keeping costs down, and providing a guaranteed pool of funds to pay those citizens injured from medical malpractice of private care providers.

     

    We are a small agency invested to retain a skilled, productive, engaged, diverse team that we support through training and development, building connections, and supporting a harmonious work life while delivering quality services to the citizens of Louisiana.

    ABOUT THIS POSITION

    Incumbent will be accountable to help with the approximate25,000individual surcharge payments from private health care providers (doctors, hospitals, etc.), which will require an intermediate level of financial savvy and computer skills for payment entry and data matching. Incumbent will demonstrate strong ethical behavior working with highly confidential data. The total dollars received are in excess of$150million. Incumbent will exercise discretion, possess strong customer service skills, be effective in professional communication both verbally and in writing with the primary customer being professionals in the medical community, be results-oriented, have attention to detail with data entry and calculations for data matching, and have strong time-management skills to meet statutory deadlines. While this incumbent may exercise some independent judgment, there will be oversight and assignment of duties.

     

    This position directly reports to the Administrative Program Specialist B and may receive assignments from other Administrative Program Specialists in the Surcharge Unit that the incumbent supports.

    AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

    Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.

     

    Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.

     

    Using Data: The ability to use relevant and valid data to inform a recommendation for action.

     

    Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

     

    Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.

     

    Focusing on Customers:The ability to serve the needs of those who support and/or rely on the services provided.

     

    Managing Time:The ability to control your time to increase effectiveness, efficiency, or productivity.

    Minimum Qualifications

    One year of experience in administrative services.

    EXPERIENCE SUBSTITUTION:

    Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.

     

    Job Specification

     

    The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168050) .

     

    Job Duties and Other Information

    JOB DUTIES

    + Index incoming mail for the Surcharge department; notate provider number on documents and sends to appropriate Surcharge folders.

    + Request additional and/or missing documentation needed to process PCF enrollments.

    + Index and process Finance Notices received by PCF for enrolled Health Care Providers with financed Primary Premiums.

    + Processes/notates mid-term policy updates that do not involve surcharges. Completes Surcharge file clean-up.

    + Assists Administrative Coordinators 2-4 in matching data reports to incoming checks.

    + Sends out monthly renewal notices for healthcare providers.

    + Performs related duties as assigned.

    POSITION-SPECIFIC DETAILS

    Appointment Type: Full-time, Classified, Job Appointment

     

    Work Schedule: Monday - Friday, overtime as needed.

     

    Compensation: Depends on the qualifications of the selected candidate

     

    Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

    HOW TO APPLY:

    No Civil Service test score is required to be considered for this vacancy.

     

    To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

     

    *Please identifyALLwork experience with each employer on your job application! Please submit a complete job history. Resumes WILL NOT be accepted in lieu of completed

     

    education and experience sections on your application. Applications may be rejected if incomplete.*

     

    All prospective new hires will be subject to employment eligibility verification via the federal government’s E-Verify system.

     

    As an Equal Opportunity Employer, PCF is committed to a diverse and inclusive workplace prohibiting discrimination based on any non-merit factor.

     

    PCF is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

    For further information about this vacancy contact:

    Taylor Colar

     

    Patient's Compensation Fund/ Human Resources

     

    PO Box 3718

     

    Baton Rouge, LA 70821

     

    225-342-5200

     

    Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

    As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

    Insurance Coverage More information can be found at https://info.groupbenefits.org/

    Parental Leave– Up to six weeks paid parental leave

    More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

    Holidays and Leave – State employees receive the following paid holidays each year:

    + New Year's Day

    + Martin Luther King, Jr. Day,

    + Mardi Gras,

    + Good Friday,

    + Memorial Day,

    + Independence Day,

    + Labor Day,

    + Veteran's Day,

    + Thanksgiving Day and Christmas Day.

    ***** Additional holidays may be proclaimed by the Governor

     

    State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

     

    Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

     

    + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

    + Teacher's Retirement System of Louisiana (www.trsl.org),

    + Louisiana School Employees Retirement System (www.lsers.net), among others

     

    01

     

    Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.

     

    + 1= I have no experience and/or am uncomfortable accepting direction

    + 2= I have limited experience or require assistance to accept direction

    + 3= I can accept direction

    + 4= I can accept directions and help others improve their ability to accept direction

     

    02

     

    Explain your rating by providing specific and relevant examples in the box below.

     

    03

     

    Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

     

    + 1= I have no experience and/or am uncomfortable communicating effectively

    + 2= I have limited experience or require assistance to communicate effectively

    + 3= I can communicate effectively

    + 4= I can communicate effectively and help others improve their communication

     

    04

     

    Explain your rating by providing specific and relevant examples in the box below.

     

    05

     

    Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.

     

    + 1= I have no experience and/or am uncomfortable focusing on customers

    + 2= I have limited experience or require assistance to focus on customers

    + 3= I can focus on customers

    + 4= I can focus on customers and help others improve their ability to focus on customers

     

    06

     

    Explain your rating by providing specific and relevant examples in the box below.

     

    07

     

    Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity.

     

    + 1= I have no experience and/or am uncomfortable managing time.

    + 2= I have limited experience or require assistance to manage time

    + 3= I can manage time

    + 4= I can manage time and help others improve their ability to manage time

     

    08

     

    Explain your rating by providing specific and relevant examples in the box below.

    Required Question

    Employer

     

    State of Louisiana

     

    Address

     

    For agency contact information, please refer to

     

    the supplemental information above.

     

    Louisiana State Civil Service, Louisiana, 70802

     

    Phone

     

    (866) 783-5462

     

    Website

     

    http://agency.governmentjobs.com/louisiana/default.cfm

     

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