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Criminal History Record Dissemination Specialist (Administrative Support Assistant 3)

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Criminal History Record Dissemination Specialist (Administrative Support Assistant 3)

Salary

$41,100.80 - $60,174.40 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

26-01019

Agency

595 Iowa Department of Public Safety

Opening Date

10/23/2025

Closing Date

11/2/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Jaime Fisher ([email protected])

To Apply

Applicants are encouraged to attach a cover letter and resume within the NEOGOV application.

+ Description

+ Questions

Job Description

This is not a remote position. Hours are 8:00 a.m. to 4:30 p.m. Monday through Friday at DPS headquarters in Des Moines.

The Iowa Department of Public Safety's Division of Criminal Investigation (DCI) is seeking aCriminal History Record Dissemination Specialist (Administrative Support Assistant 3) within the Criminal History Record Dissemination Unit. As a Criminal History Record Dissemination Specialist, you will be responsible for processing Iowa criminal history record check requests submitted to the DCI by the general public, businesses, and criminal justice agencies.

Organization Background:

The Iowa Department of Public Safety (DPS) is a statewide law enforcement agency committed to serving the people of Iowa with leadership, integrity, and professionalism. We uphold the core values of courtesy, service, and protection, and collaborate with federal, state, and local jurisdictions within the criminal justice community to provide for the safety of people living in or traveling through the State of Iowa.

DPS is comprised of the following divisions:

• Iowa State Patrol

• Iowa Division of Criminal Investigation (DCI)

• Iowa Division of Narcotics Enforcement

• Iowa State Fire Marshal

• Division of Professional Development and Support Services

• Division of Intelligence

• Administrative Services Division

Job Description:

The successful candidate will accurately and confidentially query and retrieve criminal history record information from the computerized criminal history (CCH) database. The individual will determine whether a criminal history exists or does not exist for the subject of the request and will provide accurate results to the requester. If it is determined that criminal history does exist for the subject of a request, the individual will thoroughly review and analyze the record to ensure complete and accurate criminal history is provided to the requester. The individual must be able to understand and follow all laws that allow or restrict the release of Iowa criminal history records, including having extensive knowledge of Iowa Code Chapter 692, as well as other dissemination procedures. There are substantial criminal and civil penalties for those who would violate Chapter 692, including disseminating information incorrectly. Therefore, strong attention to detail and a great deal of time evaluating rap sheets prior to dissemination is required in this position.

The individual will learn to read and identify incorrect information on a criminal history record. The individual must be able to make accurate modifications such as entering criminal history information from fingerprint cards into the CCH database and entering disposition information received from the county attorneys and the clerks of court, if necessary. They must know how to search various databases, such as Iowa Courts Online and the Department of Corrections, to obtain additional information to update and/or verify our criminal history record information.

General office procedures are utilized to facilitate the receipt of, response to, and tracking of criminal history record check requests. The individual will process criminal history record checks received in various formats, including paper form, electronically within a records management system, and in person. Accurate results will be provided using various methods as well, including mail, fax, email, and within a records management system.

The individual must be able to log, with accuracy, civil applicant fingerprint cards for national criminal history record check requests. The individual must be able to thoroughly review and screen resultant FBI results prior to returning such results to the approved requester.

The individual will provide extensive customer service related to criminal history records and requests via phone, email, and in person. Competent and professional written and verbal communications, as well as interpersonal skills are essential.

The individual must have strong attention to detail, be able to work as a team, as well as independently and have strong problem-solving skills. The individual must be comfortable with repetitive tasks, have the ability to prioritize, and be capable of performing other duties as assigned if necessary.

Additional Requirements:

- Candidates must successfully pass a comprehensive background investigation conducted by the Iowa Department of Public Safety investigators before a final letter of employment offer is delivered.

- The candidate must be NCIC certified or become NCIC certified within six months of hire. (Candidates with previous NCIC certification are highly encouraged to apply.)

Benefits:

At the State of Iowa, we are committed to your well-being. As a valued team member, you'll enjoy a comprehensive benefits package that includes:

+ Paid Time Off: Enjoy vacation with accruals that rollover on a yearly basis, sick leave with no limits on accrual and 9 paid holidays per year.

+ Great Benefits: Excellent Health, Dental, and Vision Insurance Options.

+ Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.

+ Flexibility: Flexible Spending Accounts (medical and dependent care).

+ Life Insurance: Free Life Insurance.

+ Support: Employee Assistance Programs and Employee Discount Programs.

To learn more about the benefits of working with the State of Iowa, visit ourbenefits webpage. (https://iowa.attract.neogov.com/recruitment/p/benefits)

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

+ Two years of full-time work experience in general office, clerical, data entry/processing, or related work.

+ A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

+ Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

For more information click on thislink to view the job description (https://das.iowa.gov/media/4906/download?inline=)

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have two years of full-time work experience in general office, clerical, data entry/processing, or related work?

+ Yes

+ No

04

Do you have a total of two years of education and/or full-time work experience in general office, clerical, data entry/processing, or related work? Thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

+ Yes

+ No

05

Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1?

+ Yes - I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

+ I am not a current permanent State of Iowa executive branch employee

+ I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1

Required Question

Employer

State of Iowa

Agency

595 Iowa Department of Public Safety

Address

215 E 7th St

Des Moines, Iowa, 50319

Website

https://dps.iowa.gov/

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