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Patient Care Scheduler | Primary Care
- Logan Health (Columbia Falls, MT)
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Patient Care Scheduler
Our Mission: Quality, compassionate care for all.
Our Vision: Reimagine health care through connection, service and innovation.
Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.
Status: Full-Time | Schedule Varies
At Logan Health Primary Care in the heart of Columbia Falls, our purpose is simple: quality, compassionate care for all. As our new Patient Care Scheduler, you’ll be the behind-the-scenes force helping our patients navigate the system, keeping appointments on track, providers connected, and our clinic running smoothly. With your strong organizational skills and service-oriented mindset, you’ll play a key role in how our patients experience care — every day.
What You’ll Do
+ Accurately schedule and coordinate patient visits, tests, treatments, and follow-up appointments according to clinic protocols and individual patient needs.
+ Use our electronic health record system and scheduling tools to manage provider calendars, room availability, and cross-department referrals.
+ Communicate with patients, families, and care teams clearly and compassionately to ensure seamless access and experience.
+ Monitor and address scheduling issues, work collaboratively with front-office staff, providers, and ancillary departments to optimize patient flow.
+ Assist with patient registration tasks, verify insurance and authorizations when needed, and support department initiatives to enhance access and efficiency.
+ Participate in team meetings, process improvements and continuous-quality efforts focused on scheduling operations.
What You’ll Bring
+ High school diploma or GED (required).
+ Post-high-school education, vocational training in healthcare, or previous healthcare/customer-service scheduling experience preferred.
+ Computer proficiency including Microsoft Office Suite, strong ability to learn specialized scheduling/EHR software.
+ Strong organizational skills, detail-oriented, able to work both independently and as part of a team.
+ Excellent verbal and written communication skills; professionalism and discretion in handling confidential patient information (HIPAA compliance).
+ Ability to adjust to changing schedules, high patient volumes, and shifting priorities while maintaining a calm, service-focused approach.
Why Join Logan Health Primary Care – Columbia Falls
You’ll be part of a supportive clinic team that values collaboration, growth, and exceptional patient care. Logan Health offers:
+ Health, dental & vision insurance
+ Retirement savings plan with employer match
+ Paid time off (PTO) and extended sick leave
+ Continuing education and professional development opportunities
+ Employee wellness programs and mental health resources
Beyond benefits, you’ll enjoy living and working in beautiful Northwest Montana — mountains, lakes, and forests at your doorstep.
If you have a knack for scheduling, love helping people, and are ready to be part of a high-energy clinic environment, we’d love to meet you. Apply today and join Logan Health Primary Care – Columbia Falls.
Shift:
Day Shift - 8 Hours (United States of America)
Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
Notice of Pre-Employment Screening Requirements
If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
+ Criminal background check
+ Reference checks
+ Drug Screening
+ Health and Immunizations Screening
+ Physical Demand Review/Screening
Equal Opportunity Employer
Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.
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