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Departmental Specialist 13 - Special Projects Specialist (Core Technology Division)

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Departmental Specialist 13 - Special Projects Specialist (Core Technology Division)

Salary

$2,559.20 - $3,820.00 Biweekly

Location

Lansing, MI

Job Type

Permanent Full Time

Remote Employment

Flexible/Hybrid

Job Number

2301-25-CTD002

Department

Department of State

Opening Date

10/21/2025

Closing Date

10/27/2025 11:59 PM Eastern

Bargaining Unit

NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

+ Description

+ Benefits

+ Questions

Job Description

This position serves as the Special Projects Specialist for the Core Technology Division (CTD). CTD is a complex work area that oversees all aspects of development, requirements gathering, testing, communication, and implementation related to the application and associated interfaces it oversees. Key applications include the Customer and Automotive Records System (CARS) and CXone.

The individual will provide essential project support. This includes assisting in the smooth preparation for and execution of special projects and assignments for the Division. This role is responsible for facilitating the development and implementation of effective processes, ensuring that team members consistently utilize available tools and resources. The position also tracks and analyzes key performance indicators (KPIs) to measure effectiveness and identify areas for improvement.

Position Description -Departmental Specialist 13 (https://MCSC.state.mi.us/AgencyPDFs/Departmental%20Specialist%2013%20-Special%20projects%20PD1.pdf)

The use of AI (Artificial Intelligence) in the selections process (i.e. application, written exercises, cover letter, etc.) with MDOS is not permitted. If it is substantiated that AI was used in the process, your application will be removed from consideration.

MDOSJOBS

Required Education and Experience

Education

Possession of a bachelor's degree in any major.

Experience

Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.

Alternate Education and Experience

ALTERNATIVE EXPERIENCE QUALIFICATIONS

2 years of Department of State Branch Supervisor 11, 12 or 13 experience with a bachelor's degree

OR

2 years of Departmental Supervisor 11 experience with a bachelor's degree

OR

1 year of Departmental Supervisor 12, 13, or 14 experience with a bachelor's degree

OR

4 years of Department of State Branch Supervisor 11, 12 or 13 experience with a high school diploma or equivalent

OR

4 years of Departmental Supervisor 11 experience with a high school diploma or equivalent

OR

3 years of Departmental Supervisor 12, 13, or 14 experience with a high school diploma or equivalent

Additional Requirements and Information

The use of AI (Artificial Intelligence) in the selections process (i.e. application, written exercises, cover letter, etc.) with MDOS is not permitted. If it is substantiated that AI was used in the process, your application will be removed from consideration.

You must apply for this vacancy through the NEOGOV system; click on "Apply" in the job posting for instructions in submitting your electronic application. Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

Please attach a cover letter and resume to your application. Failure to do so may result in your application being screened out.

If you qualify based on your education, you must attach a copy of your "official" college transcripts (non-official transcripts are not acceptable).

As outlined by Civil Service, an official transcript must bear the applicant’s name, college, or university certification (e.g., seal, logo, watermark, or letterhead), date and name of the conferred degree and registrar’s signature. Transcripts that do not meet these requirements are considered unofficial. For more information regarding official transcripts,click here(Download PDF reader).

Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by the Council on Higher Education Accreditation (CHEA). Go toevaluatorsfor a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.

Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment. Due to the nature of work of the Department of State, criminal and driving records will be checked. Any position offer will be conditional until results of the criminal background record checks indicate eligibility for employment.

SECCHDPOS: Position requires incumbent to be a United States Citizen and pass a thorough background investigation to comply with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security.

As part of the Department of State’s continued efforts to produce secure driver’s licenses and personal identification cards, state law (Public Act 7 of 2008) requires the Department to perform security checks on designated positions. This notice is to inform you that if you are appointed to a Security Checked Position, you must provide proof of U.S. Citizenship and continue to meet the requirements for the duration of the position. Employment may be terminated if U.S. Citizenship cannot be verified by the first day of employment. The following documents may be used to verify proof of citizenship*:

+ Original certified birth certificate issued by a government unit in the U.S. or U.S. territory

+ Valid, unexpired U.S. passport

+ Certificate of Citizenship (N-560, or N-561)

+ Certificate of Naturalization (N-550, N-570 or N-578)

*Note: Photo identification must be provided. The current legal name and date of birth on the citizenship and identity documents should match. Spelling needs to match exactly. Date of birth needs to be an exact match. If the current legal name is different from the name on the birth certificate, the employee must show legal proof of the name change (i.e. original marriage license, divorce decree or court order).

View the job specification at:

Job Specification (http://www.michigan.gov/documents/DepartmentalSpecialist\_12523\_7.pdf)

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

Do you possess one of the following?

+ Possession of a bachelor's degree in any major AND/OR Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.

+ Possession of a bachelor's degree in any major AND 2 years of Dept of State Branch Supervisor 10 or above experience OR 2 years of Departmental Supervisor 11 experience OR 1 year of Departmental Supervisor 12, 13, or 14 experience

+ High School diploma or GED AND 4 years of Dept of State Branch Supervisor 10 or above experience OR 4 years of Departmental Supervisor 11 experience OR 3 years of Departmental Supervisor 12, 13, or 14 experience

+ None of the above

02

Are you related to anyone currently working for the Department of State (Secretary of State)?

+ Yes

+ No

03

If you answered "yes" to question #2, please list the name of each relative. If you answered "no" to question #2, please enter "none".

04

Please list all previous names, to include name at birth, and any alias name(s) used. If you do not have any previous/alias names to list, please enter "none".

05

All listed supervisors/employers may be contacted for reference checks. If your NEOGOV application indicates that they cannot be contacted, please document the reason in the work experience box of the NEOGOV application, under the "reasons for leaving" box(es). You will then need to provide the names, phone numbers and relationship (ie. Former Team Lead) of two to three professionals below. If you have indicated that all listed supervisors/employers may be contacted, please enter "none".

06

Due to the nature of this position, the Michigan Department of State (Secretary of State) conducts comprehensive background checks that will require the candidate to be subjected; and not limited to: criminal history review, fingerprinting, drug testing, reference checked, and validating documentation to confirm citizenship. Do you accept and comply to these background check requirements?

+ Yes

+ No

07

How many years of experience do you have working with driver and vehicle systems at the Michigan Department of State (MDOS)?

+ None

+ Less than 1 year

+ 1 to 2 years

+ 3 to 5 years

+ More than 5 years

08

Do you have at least one year of working experience using Microsoft Outlook, Word, Excel, and PowerPoint outside of classes or training?

+ Yes

+ No

09

How would you describe your skill level using Microsoft Word?

+ Expert (advanced editing and formatting, using bookmarks and cross-references, generating table of contents, 100+ page documents, collaboration to create/manage documents, etc.)

+ Intermediate (using ordered vs. unordered lists, tables and charts, page layout, header/footer, styles and themes, custom dictionary, track changes, and mail merge)

+ Beginner (create/save documents, find/replace, change font/size/color, page numbers, etc.)

+ I've never used Microsoft Word

10

How would you describe your skill level using Microsoft Excel?

+ Expert (pivot tables, formulas, conditional formatting, macros, developer tools, etc.)

+ Intermediate (data organization, charts and graphs, sort, filter, import/export, etc.)

+ Beginner (data entry, formatting, page layout, etc.)

+ I've never used Microsoft Excel

11

Describe the tools and processes that you use for planning and organization, or time management. If you do not possess this experience, please put "None".

12

How many years of experience do you have developing and implementing new programs?

+ No experience or knowledge

+ Less than 1 year of experience

+ 1 to 2 years of experience

+ 3 to 5 years of experience

+ More than 5 years of experience

13

Describe your experience developing and implementing new programs. If you do not possess this experience, please put "None".

14

How many years of experience do you have working on large IT projects?

+ No experience

+ Less than 1 year of experience

+ 1 to 2 years of experience

+ 3 to 5 years of experience

+ More than 5 years of experience

15

Describe IT projects you have worked on that are relevant to this position. Include your role in the project team and your contribution to that project. If you do not possess this experience, please respond N/A.

16

How many years of experience do you have analyzing legislation and proposed policies?

+ No experience

+ Less than 1 year of experience

+ 1 to 2 years of experience

+ 3 to 5 years of experience

+ More than 5 years of experience

17

Describe your experience analyzing legislation and proposed policies. If you do not possess this experience, please put "None".

18

How many years of experience do you have with legislation related to products and services offered by the Michigan Department of State (for example, Michigan Vehicle Code, REAL ID, Elections, etc.).

+ No experience

+ Less than 1 year of experience

+ 1 to 2 years of experience

+ 3 to 5 years of experience

+ More than 5 years of experience

19

How many years of experience do you have managing or interpreting contracts?

+ No experience

+ Less than 1 year of experience

+ 1 to 2 years of experience

+ 3 to 5 years of experience

+ More than 5 years of experience

20

Describe your experience with managing or interpreting contracts. If you do not possess this experience, please respond "None".

21

Did you remember to attach a cover letter and resume to your application? Failure to do so may result in your application being screened out.

+ Yes

+ No

22

Did you remember to attach a copy of your official college transcript (if applicable)?

+ Yes

+ No

23

Please select from the options below: (Please note, actions that have been expunged, formal counseling, and layoff actions need not be reported.) Failure to answer this question honestly may result in being sanctioned from employment with MDOS. Please select all that apply.

+ I have been dismissed within the last two years

+ I have resigned in lieu of discipline or dismissal within the last two years

+ I have been suspended without pay within the last two years

+ I have received an unsatisfactory rating in the last two years

+ I have received a written reprimand within the last two years

+ I have signed a last chance agreement with MDOS within the last two years

+ I certify that none of the above circumstances apply to me

Required Question

Employer

State of Michigan

Department

Department of State

Address

[email protected]

Lansing, Michigan, 48909

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