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Job Description

Day to Day:

Insight Global is seeking an IT Network Manager to work full-time in Cleveland, OH! This person will be responsible for managing the planning, implementation, and maintenance of our enterprise network infrastructure. They will be expected to supervise work performed by staff (team of four network analysts) and make recommendations for improving network administration, security and access control, traffic monitoring, network design and incident response and troubleshooting. This individual will also perform other job-related duties as required.

Daily Responsibilities:

• Network Administration: Manage and maintain enterprise-level networking hardware, including Cisco routers, Cisco Nexus switches, and Meraki wireless infrastructure.

• Security & Access Control: Implement and manage Cisco ISE for identity-based network access and Palo Alto firewalls for perimeter security and traffic filtering.

• Traffic Monitoring & Analysis: Utilize NetFlow traffic monitoring to analyze network performance, identify anomalies, and optimize traffic flow.

• Network Design & Optimization: Plan and implement scalable network solutions to support business operations and future growth.

• Wireless Network Management: Oversee deployment, maintenance, and troubleshooting of Meraki wireless networks.

• Incident Response & Troubleshooting: Lead network troubleshooting efforts, resolve connectivity issues, and provide support for escalated network-related incidents.

• Compliance & Best Practices: Ensure network infrastructure adheres to industry standards, security policies, and compliance requirements.

• Vendor Coordination: Work with third-party vendors and service providers to procure, implement, and maintain networking solutions.

• Documentation & Training: Maintain detailed network documentation and provide guidance to IT staff on networking best practices.

Salary Range: $108,000-$115,000

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• High School Diploma or GED

• Associate’s Degree in Information Technology, Computer Science, Network Engineering or related field.

• 4+ years of work experience in IT/IS

• 2+ years of experience in support networking protocols (TCP/IP, DNS, etc.), network hardware and software and troubleshooting techniques.

(Substitution: A certification CCNA (Cisco Certified network Associate) CCNP (Cisco Certified Network Professional), CCIE (Cisco Certified Internetwork Expert), CompTIA Security+ or equivalent may substitute Degree and work experience.)

• Strong communication, documentation ability, leadership, problem-solving, the ability to work in teams and organizational skills.

• Must be able to lift and carry a minimum of thirty pounds. (May have to help picking up switches now and then)

• Valid Driver’s License • Bachelor's Degree

• Familiar with Palo Alto/CISCO (Cisco Routers, Cisco Nexus Switches, Cisco ISE, Palo Alto firewalls, Meraki Wireless Solutions and NetFlow Traffic Monitoring)