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Job Description

Insight Global is assisting a client in identifying a Sr. Director of Business Technology for a growing business unit to drive IT strategy and execution across underwriting, claims, digital transformation, analytics, and technical services. This leader delivers operational excellence and innovation, advancing technologies such as AI, automation, cloud, and cybersecurity while ensuring regulatory compliance. As a strategic partner to the business and Corporate IT leaders, the Director fosters agility, sustainability, and customer focus—executing with discipline, setting clear priorities, and holding teams accountable for measurable business outcomes.

Key Responsibilities

Strategic Leadership

• Shape and execute the IT vision, strategy, and roadmap aligned with the business and corporate group objectives.

• Advise senior management on emerging technologies (AI, ML, automation, cloud) and digital trends relevant to company goals.

• Drive digital transformation initiatives, including generative AI, low-code/no-code platforms, and advanced analytics.

• Lead IT teams and business partners in executing strategic initiatives and overseeing IT operations for reliable, scalable, and secure systems.

• Sponsor and lead change programs, including cloud migration, legacy modernization, and digital customer experience enhancements.

• Formulate IT policies, procedures, and performance management processes.

Operational Excellence

• Oversee the IT Project Management Office (PMO), ensuring clear communication and accountability for strategic initiatives.

• Champion agile practices, leading Scrum and cross-functional teams to deliver business-aligned value with speed, transparency, and quality.

• Establish and monitor KPIs and metrics for IT effectiveness, service delivery, and business impact.

• Prepare and manage IT operational budgets, optimizing for value and efficiency.

• Partner across the organization for positive information security and resiliency outcomes.

• Promote transparency, collaboration, and accountability across IT.

Change Management & Innovation

• Oversee vendor and managed service agreements, ensuring optimal performance and financial return.

• Sponsor and lead major change programs, mobilizing teams through uncertainty.

Governance, Compliance & Risk

• Ensure compliance with all internal and external policies, including HIPAA, data privacy, and cybersecurity requirements.

• Enhance the organization’s security posture, delivering risk-based, actionable reporting.

People & Culture Leadership

• Facilitate communications across IT groups, users, and customer communities.

• Hire, develop, and retain a high-performing IT team with the skills to advance the business mission.

• Build strong relationships with the business groups and leaders, acting as a trusted advisor.

• Foster a culture of innovation, agility, and continuous improvement.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 12+ years of relevant, progressive experience in IT leadership.

• 3-5 years’ experience leading manager level leadership

• 5+ years in any type of insurance, healthcare payer, healthcare provider, insurance brokerage, managing large cross-functional teams/projects and influencing senior management.

• Understands claims / underwriting process

• Track record of delivering on AI/ML solutions that directly impact the business, NOT end user side.

• Expertise in managing priorities and delivering on projects to meet deadlines

• Proven experience leading application development and PMO groups • Master’s degree