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Job Description

Insight Global is seeking a dynamic and results-driven Membership Sales Manager to join a growing Light Therapy Studio in Richmond, VA. This individual will play a key role in driving membership growth by converting leads into loyal clients. The ideal candidate is a motivated sales professional with a passion for wellness and a proven track record in membership-based sales.

Overview: Reporting to the Owner, the Sales Manager will research, obtain approval, schedule and lead pop-up events. They will also be responsible for sales initiatives on-site . The SM has oversight and responsibility for all day-to-day activities of the business location. The position will be responsible for hiring, training and leading sales associates. They will be responsible for the day-to-day operations of the location.

Key Responsibilities:

• Lead Pop-Up Marketing Initiatives - Schedule and manage pop-up booth operations to promote the business and generate membership leads.

• Business Partnerships - Collaborate with business owners to identify, organize, and secure partnerships with local businesses.

• Membership & Revenue Growth - Drive studio membership and revenue through strategic business development and networking.

• Community Engagement - Build and maintain strong relationships with local businesses and community organizations.

• Lead Management - Execute lead generation and nurturing strategies with consistent follow-up and engagement.

• Team Leadership - Lead, motivate, and develop a high-performing team to meet and exceed goals.

• Studio Culture - Foster a positive and motivating studio environment for both staff and clients.

• Performance Metrics - Ensure the studio meets key performance indicators (KPIs) related to revenue, membership retention, and growth.

• Operations Oversight - Oversee inventory, facility maintenance, and studio cleanliness.

• Sales Training - Train and coach staff in consultative selling to build a strong client base and meet KPIs.

• Performance Management - Address performance issues and conduct disciplinary actions when necessary.

• Daily Operations - Manage day-to-day studio operations to ensure excellent customer service and workflow efficiency.

• Compensation - Base salary plus commission plan.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- Minimum of 2 years of experience in a sales role

o Proven track record of achieving sales targets in a growth-driven environment

o Experience in Sales/Networking/Business development

- Excellent communication and interpersonal skills

- Self-motivated, goal-oriented, and able to work independently

- Strong organizational and time management skills

- Experience with Canva/Social Media posts

- Experienced people manager (payroll, scheduling, training) - Experience in the Health & Wellness Industry

- Strong understanding of membership sales

- Experience managing social media accounts

- Experience with Mind Body Platform