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Title: Production & Logistics Technician/Specialist

About RaySecur:

At RaySecur, we’re on a mission to protect people and organizations from hidden security threats.  Backed by cutting-edge imaging technology, software, and 24/7 expert support, our systems are used by some of the largest Fortune 500 companies and government agencies to keep their people safe.

About the Role:

We are seeking a detail-oriented Production & Logistics Specialist to join our production team. This hands-on position combines logistics coordination with precision assembly work, playing a critical role in our product manufacturing and distribution operations.

Key Responsibilities:

Shipping, Receiving & Logistics

+ Receive, inspect, and process incoming shipments of components and materials

+ Lead point of contact for end-to-end production order fulfillment

+ Verify shipment accuracy against purchase orders and packing lists

+ Organize and maintain parts and finished products inventory in designated storage areas

+ Coordinate domestic and international outbound shipments and prepare and pack products and accessories for delivery

+ Generate shipping documentation and track shipments through completion

+ Communicate with vendors and carriers regarding delivery schedules and issues

+ Maintain accurate records in inventory management tools in collaboration with Finance

+ Support Customer Success and Field Service teams to ensure field repair components are supplied when needed and RMA processes are completed and returned components are repaired on time.

Assembly

+ Assembling and testing products, identifying and correcting defects.

+ Assemble hardware modules and products according to standard operating procedures (SOPs)

+ Follow detailed work instructions and technical specifications to ensure quality

+ Perform quality checks and testing on assembled components and systems

+ Identify and report any defects or discrepancies during the assembly process

+ Maintain a clean, organized, and safe work environment, operating tools and equipment safely and effectively

+ Build reference, training, and quality control test samples for field teams and customers

+ Meet daily production targets while maintaining quality standards

General Operations

+ Collaborate with cross-functional teams including engineering, production, finance and commercial

+ Participate in continuous improvement initiatives to enhance efficiency and quality

+ Support periodic inventory audits

+ Follow all safety protocols and company policies

Qualifications:

+ Bachelor’s degree preferred

+ 4+ years of experience in warehouse, logistics, manufacturing or electronics assembly operations

+ Prior experience managing shipping and receiving processes including working with shipping brokers, and preparing documentation (including customs) for domestic and international shipping.

+ Ability to read and interpret technical documents, SOPs, and assembly drawings

+ Strong attention to detail and commitment to quality

+ Physical ability to lift up to 50 lbs and stand for extended periods

+ Strong communication skills, both written and oral (position is highly interactive with multiple departments)

+ Tech savvy: Inventory management tools, MS Outlook, Word and Excel

+ Excellent organizational and time management skills

+ Ability to work effectively in an open space, team environment

Physical Requirements:

+ Ability to stand, walk, and move throughout the facility for entire shifts

+ Frequent bending, reaching, and lifting of materials and products

+ Manual dexterity for assembly work requiring precision

+ Visual acuity to inspect components and read technical documentation

Our Culture

We foster a collaborative, down-to-earth environment where people take pride in their work, care deeply about one another, and are encouraged to grow. Guided by our core values—aligned, driven, focused, caring, and innovative—we cultivate a work environment where every team member feels valued and motivated. We place high importance on collaboration, emotional intelligence, and a genuine commitment to each other's success.

Key Qualities We Look for in Our Team Members

+ Mission-Driven : You are motivated by a desire to make a positive impact and are passionate about RaySecur’s mission of protecting organizations from hidden threats.

+ Adaptable : You thrive in a dynamic environment and welcome the challenge of problem-solving in a fast-evolving industry.

+ Collaborative : You value teamwork and recognize that collaboration and emotional intelligence are essential to success.

+ Customer-Focused : Whether you’re in engineering, customer success, marketing, or sales, you understand that the end goal is to protect and serve our customers.

+ Continuous Learner : Innovation is core to our business, and we seek people who are committed to ongoing learning and development in their field.

Compensation Range: $65,000 - $85,000

Type: Full-Time W-2

Compliance Notice: Compensation range is posted in compliance with pay transparency requirements, and is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

Please note, many of our positions require the ability to obtain security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

LEGAL NOTICES: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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