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Summary This position is located at National Security Agency (NSA) Civilian Welfare Fund (CWF) Restaurants Gift Shop at Fort George G. Meade, Maryland. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Responsibilities Provides exemplary customer service to include greeting, professional appearance, positive attitude, and approaching the customer, suggestive selling and adding on. Receives special order requests from authorized patrons and assists customers if needed. Assists customers locating merchandise throughout the retail stores. Assists customers locating merchandise throughout the retail stores. Incumbents will work issue stations, check-out and process customers through sales store terminals as required. Completes retail reports and submits to management. Stocks and maintains the sales floor according to daily sales plan. Stays current with merchandise assortment. Assists management with pricing when needed. Maintains housekeeping standards such as dusting, vacuuming, and taking out trash. Provides on the job training to new sales store clerks as needed. Requirements Conditions of Employment Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Knowledge of a point-of-sale system is required to service patrons on a timely basis and to maintain correct inventory. Knowledge of exemplary customer service skills. Knowledge of basic arithmetic is required when receiving cash for sales and making change. Experience MUST be reflected on your Resume at the time of application Education Additional Information Initial Cut-Off Date: Wednesday, October 29th, 2025 applications must be received by 11:59 PM (EST). Applications received by the Initial Cut-Off Date will be reviewed and possibly referred to the Selecting Official. Subsequent referrals to the Hiring Manager will occur as additional vacancies become available or at the request of the Hiring Manager. Area of Consideration The Area of Consideration for this vacancy announcement is Local (Within a 50-mile commuting radius of Fort Meade, Maryland). (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) Manual Application Option If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00 pm EST on 11/06/2025 to ensure timely processing. Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. PCS Costs Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. Your Application may be Considered for Multiple Opportunities: After you apply, your application remains valid for 90 and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF\_Applicant\_Information\_Kit.pdf.