• IT Enterprise Specialist 2

    Berkshire Hathaway Energy (Reno, NV)


    JOB DESCRIPTION

    Basic Purpose

     

    Provides personal computer hardware and software installation, configuration and troubleshooting for internal customers.

    RESPONSIBILITIES

    Essential Duties and Responsibilities

     

    Performs installations and troubleshooting functions quickly and efficiently while producing a quality product.

     

    Consults with user departments to identify application opportunities, application justification and hardware/software requirements.

     

    Works with other team members to improve the processes needed to provide quality support for all customers.

     

    Updates and maintains on-line problem tracking information.

     

    Communicates effectively in oral and written form.

     

    Enhances knowledge of existing and emerging technologies by acquiring certifications and attending training classes.

     

    Develops solutions to business problems and conducts research of technical issues.

     

    Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.

     

    Performs related duties as assigned.

    QUALIFICATIONS

    Essential Education, Skills, and Environment

     

    Education and Work Experience

     

    Bachelor Degree in the area of specialty from an accredited school and 3-5 years of related work experience.

     

    Candidates that do not possess an associate’s degree must have a minimum of 7 years of related work experience.

     

    Specialized Knowledge and Skills

    Demonstrated knowledge of:

    Microsoft operating systems, MS Word, MS Excel, and MS Access

     

    Intel based personal computer hardware configuration and installation

     

    Troubleshoot and resolving MS networking and client problems.

    Skills such as:

    Problem solving, interpersonal and communication.

     

    Equipment and Applications

     

    PCs, smartphones, tablets, word processing, spreadsheet and database software.

     

    Work Environment and Physical Demands

     

    General office environment. Must be able to drive. Minimal travel required. Must be able to lift 50 pounds.

    ABOUT US

    NV Energy is looking for qualified people to join us in one of the premier energy companies in the West. Located in the fastest growing state in the United States, NV Energy provides electricity to 1.3 million customers throughout Nevada as well as a state tourist population exceeding 40 million annually. Among the many communities we serve are Las Vegas, Reno-Sparks, Henderson, Elko and South Lake Tahoe. We also provide natural gas to more than 155,000 citizens in the Reno-Sparks area.

    ABOUT THE TEAM

    At NV Energy, we celebrate diversity, equity and inclusion. NV Energy is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

    JOB INFO

    Job Identification: 10003194

    Job Category: Information Technology

    Job Schedule: Full timePay Range: $32.84 to 38.61 hour.

     

    Business: NV Energy