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Business Process Analyst I
- University of Utah (Salt Lake City, UT)
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Details
**Open Date** 10/24/2025
**Requisition Number** PRN16484N
**Job Title** Business Process Analysts
**Working Title** Business Process Analyst I
**Career Progression Track** P00
**Track Level** P1 - Entry Level Pro
**FLSA Code** Administrative
**Patient Sensitive Job Code?** No
**Type** Non Benefited Staff / Student
**Temporary?** No
**Standard Hours per Week** 20 hours per week
**Full Time or Part Time?** Part Time
**Shift** Day
Work Schedule Summary
M-F, 20 hours a week
**Is this a work study job?** No
**VP Area** President
**Department** 00435 - University Campus Store
**Location** Campus
**City** Salt Lake City, UT
**Type of Recruitment** External Posting
**Pay Rate Range** $25.00/h
**Close Date** 10/31/2025
Priority Review Date (Note - Posting may close at any time)
Job Summary
The Business Process Analyst will play a key role in improving operational efficiency and data integrity within the Campus Store’s NetSuite environment. This position focuses on cleaning and analyzing data, identifying workflow inefficiencies, and implementing process improvements. A strong understanding of NetSuite—including the Campus Store bundle—is essential, along with deep product expertise in both technology and course materials.
Responsibilities
* Audit and clean data sets in NetSuite to ensure accuracy, consistency, and usability.
* Analyze and document current business processes and workflows, especially those tied to the Campus Store bundle.
* Identify inefficiencies and recommend improvements to streamline operations and enhance system performance.
* Collaborate with cross-functional teams to implement approved workflow changes and monitor their effectiveness.
* Develop documentation and training materials for new processes and data standards.
* Support data governance and ensure compliance with institutional and departmental policies.
* Apply deep product knowledge in tech and course materials to inform process design and system configuration.
Minimum Qualifications
**EQUIVALENCY STATEMENT :** 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.
Preferences
* Demonstrated expertise in technology and course materials relevant to Campus Store operations.
* 2+ years of experience working with NetSuite, including workflow and data management.
* Familiarity with the Campus Store bundle in NetSuite.
* Strong analytical, organizational, and problem-solving skills.
* Proficiency in Excel, SQL , and data visualization tools.
* Excellent communication and collaboration skills.
* Experience in a retail or higher education environment.
* Knowledge of NetSuite SuiteAnalytics and SuiteFlow.
* Experience with change management and process documentation.
Special Instructions Summary
Additional Information
_The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students._
_Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities._
_The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both._
_To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:_
_Director/ Title IX Coordinator_
_Office of Equal Opportunity and Affirmative Action ( OEO /AA)_
_383 University Street, Level 1 OEO Suite_
_Salt Lake City, UT 84112_
_801-581-8365_
_Online reports may be submitted at_ **oeo.utah.edu**
_For more information:_
https://www.utah.edu/nondiscrimination/
_To inquire about this posting, email:_
_or call 801-581-2300._
_The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules._
_This position may require the successful completion of a criminal background check and/or drug screen._
_https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South._
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