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Details

**Open Date** 10/24/2025

**Requisition Number** PRN43412B

**Job Title** Coordinator, Administrative Program

**Working Title** Basic Needs Case Coordinator

**Career Progression Track** D

Track Level

**FLSA Code** Administrative

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

Monday-Friday 8 am-5 pm. Hybrid work environment, but in-office work will be required. Flexibility to work some evenings as needed.

**VP Area** President

**Department** 00707 - Center for Campus Wellness

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** 50000 to 56000

**Close Date** 01/23/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

**The Center for Campus Wellness ( CCW )** is a confidential and comprehensive wellness office that provides wellness education, trainings and workshops (focus areas include basic needs, mental health, sexual health, violence prevention, and substance use); victim-survivor advocacy services and support; safer sex services for students; collegiate recovery program, wellness coaching, and peer mentorship.

_Mission of the Center for Campus Wellness_

Our mission is to support student well-being and success through holistic and comprehensive programs that center wellness, safety, and healing. We provide several resources, services, and programs for the campus, and while we primarily support students, we also offer select services for faculty and staff.

_About Student Affairs_

The Center for Campus Wellness is part of Student Affairs. Student Affairs is comprised of over 20 departments and is focused on supporting student well-being and success with the ultimate goal of assisting students in discovering their passion, people, and purpose. Student Affairs encourages U of U students to participate in the creation of their own campus culture, collaboratively working alongside professional staff, student leaders, and academic partners to ensure all members of our community not only feel welcomed but are fully incorporated into university life.

**The Basic Needs Collective ( BNC )** is managed by the Center for Campus Wellness and is a part of the Student Affairs division. We support student well-being and success. As a coordinated resource referral hub, we educate and connect students to campus and community resources to help them meet their basic needs.

CCW - Seeks a Coordinator for the Basic Needs Collective who will have primary responsibility for

o 35% Student Support & Case Management

o 25% Outreach & Education coordination and facilitation

o 25% Program/Resource Implementation & Operations

o 15% Participation in CCW Campaigns, programming and initiatives

JOB SUMMARY :

Under the supervision of the Basic Needs Collective Program Manager, the **Basic Needs Case Coordinator** performs a wide range of administrative, programmatic, and technical duties that support the basic needs service area. Examples include coordinating basic needs services and providing student resources through intake, assessment, and referral assistance. The Basic Needs Collective Case Coordinator performs a full range of program and clerical assistance to support the basic needs service area. This includes building sustainable relationships with campus and community partners to obtain resources for students and promoting student success, retention, and degree completion by helping to remove barriers to their education. The duties listed below are intended as examples of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position.

Responsibilities

ESSENTIAL FUNCTIONS :

Case Management

1. Serve as a _point of first contact_ for students facing food insecurity, housing instability, financial emergencies, and other essential needs.

2. Provide non-clinical case management support by identifying barriers and connecting students to appropriate resources.

3. Assist students with navigating health insurance options, including Medicaid and marketplace plans. Support students in housing searches and connect them with financial assistance programs and other resources as needed.

4. Maintain case notes using a secure EHR platform (Medicat) and all other documentation systems in compliance with FERPA and university policies.

5. Serve as a liaison for emergency housing needs, helping to maintain and expand emergency housing resources.

6. Make referrals to the appropriate campus partners to provide comprehensive care and support and in compliance with university policy.

7. Serve as a liaison for outreach and education inquiries including planning and facilitating engaging activities to increase the visibility and reach of the Basic Needs Collective.

8. Support campus-wide Center for Campus Wellness and Basic Needs Collective efforts by planning and facilitating workshops, awareness campaigns, and other programming activities.

9. Serve as a liaison for the Thrift Shop, focusing on growth to increase material resources access for the campus community.

10. Participate in training new staff, student workers, interns, and volunteers. Supervise assigned student staff. Collaborate with student interns to plan, organize, and schedule signature programs.

11. Prepare special and periodic reports, including fiscal reports, program plans, progress reports, and other narrative and statistical reports based on utilization of BNC services and offerings.

12. Greet visitors and communicate with students, faculty, staff, and other individuals to answer questions and disseminate or explain information related to resource access and the Basic Needs Collective.

13. Help maintain and grow the campus and community resources database.

14. Attend professional group meetings and workshops to stay up to date on new trends and maintain a working knowledge of information related to the service area.

15. Proactively support daily office operations and perform other duties as assigned.

Minimum Qualifications

Bachelor’s degree in a related field or equivalency (one year of education can be substituted for two years of related work experience), plus one year of directly related experience.

Demonstrated ability to work independently, analyze, and make decisions related to program content. Strong coordination and organizational skills are required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Ability to work independently; demonstrate strong communication (both verbal and written) skills; demonstrate evidence-based and innovative program development, coordination, facilitation, and assessment skills.

Preferences

A bachelor’s degree in social work or psychology, or another related field.

**Type** Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.