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Office Coordinator I

General information

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JobID

16361

Position Level

Individual Contributor

Team

Business Operations

Working Time

Full-Time

Position Type

Regular

Travel Requirements

0%

Workplace Type

Onsite

Preferred Location

Allen, TX

Description & Requirements

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At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

Elevate your career as an Office Coordinator I and become the heartbeat of our dynamic team! In this exciting role, you'll create a welcoming and efficient office environment, greeting and assisting visitors with warmth and professionalism. You'll be pivotal in maintaining office facilities, supporting event planning, and providing exceptional concierge services. Collaborating with various departments, you'll ensure a seamless and world-class experience for employees and visitors. This position offers the chance to develop your skills in visitor management, event coordination, and administrative support, all while making a significant impact on the workplace atmosphere. Join us and be part of a team that values positivity, collaboration, and exceptional service, where your contributions will truly make a difference!

This position will be filled to work onsite at the Jack Henry Allen, TX office location. This position will have a salary range of $34, 400 -$39,000 based on experience and location.

What you’ll be responsible for:

+ Warmly greets visitors with a smile, proactively engaging to determine needs, assists with visitor intake as needed

+ Ensures location is tidy and presentable, coordinating with other departments on areas needing attention.

+ Maintains stock of office supply inventory, purchasing items within budget, and distributing appropriately.

+ Proactively schedules vendors to ensure completion of on-site services within project timelines.

+ Records detailed equipment logs, specifically model, serial number, and vendor, for inventory management.

+ Receives, sorts, and distributes inbound and outbound mail and packages.

+ Supports the organization, coordination and schedules of on-site Meetings/Events.

+ Participates in cross-team collaboration under guidance.

+ Begins to understand concierge services, providing basic support, and learning from more experienced colleagues. Focuses on gaining knowledge and applying it under supervision.

+ Begins understanding floor plans and assists with basic tasks related to conference room assignment and office hoteling. Provides support under close supervision, focusing on learning and applying knowledge.

+ Assists in creating experiences that reflect company culture. Focuses on learning how to maintain high Host Satisfaction scores by supporting more experienced team members and applying basic skills under close supervision.

+ Adheres to all concierge policies, processes, and procedures.

+ Maximizes efficiency in task management through the effective user request systems and Microsoft Office.

+ Streamlines efficient correspondence, ensuring prompt and professional responses.

+ Efficiently assists with the processing and fulfillment of supply requests from individuals and locations.

+ Keeps detailed records and promptly submits expense reports within established timeline.

+ Strategically executes errands to minimize downtime, including items such as meals, supplies, and mail.

+ Provides backup support to the Office Experience Coordinators as needed or requested.

+ May perform other job duties as assigned.

What you’ll need to have:

+ Must have 6 months of customer service work experience in the hospitality industry.

+ Must be able to demonstrate strong organizational and communication skills.

+ Must have solid interpersonal skills in being able to cross-collaborate with Jack Henry customers.

+ Must be detail-oriented in managing email inbox, calendar and assigned tasks efficiently.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.”It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits (https://careers.jackhenry.com/yourexperience#our-benefits-anchor) designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability (https://discover.jackhenry.com/corporate-sustainability) site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

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Requests for full corporate job descriptions may be requested through the interview process at any time.