"Alerted.org

Job Description

General Purpose

Perform varied administrative activities, under general supervision, in support of individuals and/or a business area. Draft and prepare documents, schedule meetings or appointments, organize and maintain paper and electronic files, and manage and maintain calendars and schedules. Serve as a knowledgeable resource for questions regarding individuals and/or business areas being supported.

Job Duties and Responsibilities

+ Answer telephones, give information to callers, take messages, or transfer calls to appropriate individuals

+ Schedule meetings or appointments and update calendars

+ Arrange staff meetings; coordinate in-office and offsite meetings, lunches, and events as needed

+ Handle incoming and outgoing mail and faxes

+ Make copies of correspondence and other printed material

+ Compose, assemble, review, edit, and maintain documentation such as spreadsheets, presentations, emails, memos, reports, and other materials while ensuring grammar, punctuation, spelling standards, and internal style guidelines are maintained

+ Produce and distribute scheduled and ad-hoc reports

+ Perform basic bookkeeping (expense reporting, invoice processing)

+ Maintain databases and filing systems, whether electronic or paper

+ Operate office equipment such as fax machines, copiers, and phone systems, and uses computers for spreadsheet, word processing, database management, data entry, and other applications.

+ Order and maintain inventory of appropriate office and meeting supplies

+ The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Requirements

Education and Experience

+ High school diploma or equivalent

+ 1 to 3 years of receptionist or administrative work experience

+ Certification and/or License – may be required during course of employment

Knowledge, Skills, and Abilities

+ Proficiency with Microsoft Office Suite and company computer systems

+ Able to demonstrate customer service skills in a courteous, professional, and helpful manner

+ Able to respond courteously and efficiently to inquiries, complaints, and requests

+ Able to communicate clearly and effectively, both verbally and in writing

+ Able to interact positively and work effectively with others (interpersonal skills)

+ Able to maintain confidentiality of information

+ Able to problem solve

+ Able to work with accuracy and attention to detail

+ Able to multi-task

+ Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)

+ Able to perform tasks and duties under general supervision

+ Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans