"Alerted.org

POSITION SUMMARY :

The Human Resources Coordinator handles various administrative responsibilities for the HR Department. The position will support the HR Director, Supervisors/Managers, and Ambassadors in all aspects of human resources and has an impact on the culture and ambassador experience at Martis Camp and assist managers with enforcing company policies and practices This role will help to modernize HR and the functions of recruiting, onboarding and offboarding, administering benefits, leave, and worker’s compensation.

ESSENTIAL JOB RESPONSIBILITIES :

+ Provides exceptional Ambassador service and demonstrates professionalism in person, on the phone and through email communications, preferably in Spanish and English.

+ Consult with management and supervisors, providing guidance on new hires and the onboarding process as well as company policies and procedures.

+ Handle employment-related inquiries from ambassadors and managers, referring complex and/or sensitive matters to the HR Director.

+ Coordinate and support the onboarding processes for a high volume of new and returning seasonal ambassadors, including I-9 verification. Assist with J-1 and housing programs.

+ Facilitate training including new hire orientations. Lead high energy and professional welcome tours of Martis Camp in Spanish and English.

+ Coordinate ambassador information/training sessions in Spanish and English. Develop Ambassador year-round training, tracking, and compliance programs both online and in-person.

+ Coordinate and make recommendations for training opportunities in the effort to enhance workplace culture and Ambassador development programs.

+ Maintain records in UKG, the Human Resources Information System (HRIS), with a high level of efficiency and accuracy.

+ Handle administrative duties for the HR department involving data entry and the validation and verification of confidential information.

+ Perform system audits, run and review reports, and update information as needed.

+ Maintain records in the Work Tango Ambassador incentive and rewards system.

+ Support Ambassador recognition programs, HR meetings, and special events.

+ Produce, post, and distribute special event and recognition materials.

+ Act as benefits liaison with insurance broker and for reconciliation to HRIS system and open enrollment.

+ Support all recruiting efforts for open positions by posting internal and external job ads.

+ Work closely with management and ambassadors to enhance the employment experience.

+ Accurately maintain all records, consistency in processes, and policies as required by law.

+ Perform routine filing and scanning and digitizing ambassador personnel files.

+ Assist with leave administration as well as other company benefit programs.

+ Report all workers’ compensation claims within the required timeframe and act as a liaison between the manager and the ambassador when returning to work. Manage, track, organize, and scan case files.

+ In collaboration with the HR Director, facilitate a Martis Camp safety culture, participate in the safety committee, and assist with departmental training and documentation.

+ Expand job knowledge and experiences. Participate in educational opportunities, engage with relative professional organizations and industry publications.

+ Support other HR functions, duties and projects as needed and/or assigned.

+ Maintain knowledge of federal, state, and local laws helping to ensure regulatory compliance.

+ Any other duties as needed to improve safety and assist fellow Ambassadors in fulfilling Martis Camp’s Mission, Vision, and Core Values.

KNOWLEDGE AND SKILLS QUALIFICATIONS :

+ Bilingual preferred (English/Spanish).

+ Ability to interact and develop positive relationships within the organization.

+ Ability to maintain confidential information with professionalism and integrity.

+ Proficient with Microsoft Office or related software.

+ Maintain high ethical and moral standards.

+ Excellent verbal and written communication skills.

+ Excellent interpersonal and hospitality management skills.

+ Excellent organizational skills and attention to detail.

+ Ability to maintain a high level of productivity and accuracy.

+ Strong analytical and critical thinking skills.

+ Excellent reliability and time management skills with a proven ability to prioritize, multitask and meet deadlines.

+ Ability to work positively and collaboratively with Payroll and as part of the Human Resources and Martis Camp team.

EDUCATION, EXPERIENCE, CERTIFICATIONS, AND LICENSES :

+ Bachelor’s degree in human resources, business management, communications, or related field.

+ Experience working in an office or hospitality environment required.

+ Two years of previous HR experience is preferred.

+ Experience working with an HRIS is also preferred.

+ Knowledge of state and federal laws governing human resources practices.

+ Bilingual preferred (English/Spanish)

PHYSICAL REQUIREMENTS:

+ Ability to communicate effectively in a collaborative work environment utilizing various technologies such as telephone, computer, web, voice, teleconferencing, e-mail, etc.

+ Ability to lead standing, walking and shuttle tours, onboarding and orientations.

+ Ability to sit, stand, walk, and move throughout event venues and amenities.

+ Flexibility to work outside the normal business workweek as needed, especially during peak summer months (mid-June to mid-August).

+ Ability to lift 15 lbs.

WAGE RANGE: $28 - $34 per hour

*Martis Camp Club is an equal opportunity employer.

Powered by JazzHR