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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

PACS Administrator

The primary role of the Picture Archiving and Communication System (PACS) Administrator is to handle the overall planning, design, testing, implementation, training, documentation, operation, and support of PACS and Vendor Neutral Archive (VNA) applications, databases, interfaces, and reports including integration to the Electronic Health Record (EHR). The PACS Administrator also ensures all guidelines are met for the operation of these systems and acts as a key business liaison. The PACS Administrator must also be familiar with the server configuration, client installation, image and data transfer formats, and application backup and recovery procedures for these applications.

Primary Responsibilities:

+ Responsible for day-to-day operation of PACS equipment including image workflow, archiving, DICOM routing, and prefetching and other related activities. Works closely with unit operations managers to ensure timely and complete capture of DICOM digital image data into the PACS system as well as network transmission, RIS validation, and QA exceptions handling.

+ Maintaining, managing, and troubleshooting of the PACS / CPACS system

+ Managing and implementing the storage of all received digital images from a variety of sources to build and maintain routing solutions for diagnostic images

+ Developing and planning strategies, and providing technical support

+ Oversees and coordinates strategic planning for medical imaging initiatives

+ Serving as a point of contact for the further development and improvement of a system in a medical facility

+ Acts as liaison between IT and Radiologists. Must understand the radiologist workflow and integration between PACS system and Cerner Millennium EHR (electronic health record).

+ Install, configure and administer the connection of modalities in the existing network

+ Jointly responsible for the administration of user profiles

+ Managing the updating and archiving of image data

+ Managing supplier relationships and maintaining technology

+ Collaborate with the IT infrastructure team to communicate storage and compute needs for the PACS application

+ Works closely with radiology's quality management personnel to identify and design future needs and efficient workflow processes, which include further integration into operations.

+ May work with client leadership in the development of operating standards, policies, and procedures. In addition, may work with client leadership to oversee and coordinate strategic planning for medical imaging initiatives.

+ Acts as liaison between radiology and other departments related to medical imaging initiatives and procedures and assisting with existing or new medical imaging endeavors.

+ Works in cooperation with end user support and/or radiology, identifying present and future needs for equipment installation.

+ Oversees activities of vendors in all phases of installation and implementation of new systems.

+ Provides management and statistical reporting, including ad hoc report development. Prepares reports for administration on all aspects of medical imaging operations as appropriate or directed.

+ Provide on-call support, including weekends

+ Owns their portfolio of solutions by keeping abreast of enhancements, patches, and upgrades and ensuring that these are communicated to HIT leadership and implemented timely

+ Other duties as assigned

Knowledge, Skills and Abilities (KSAs)

+ Comprehensive knowledge and understanding of information security concepts and best practices

+ Excellent communication and problem-solving skills

+ Well-developed time management and organizational skills

+ The ability to work independently as well as part of a team

Education and Experience

+ Bachelor’s Degree in Computer Science, or equivalent work experience

+ 5+ years’ experience in a healthcare IT setting with imaging modalities, PACS & dictation systems

+ CIIP Preferred

+ Experience with Fuji Synapse PACS Required

+ Experience with PACS Cloud Preferred

+ Experience with integration with Cerner Millennium EHR Required

+ Experience with Cerner Millennium RadNet a plus

+ Application support experience in a hospital environment a plus

+ Knowledge of the HL7 / DICOM standard in theory and practice

+ Basic knowledge of database structures and can create database queries (e.g. SQL)

+ Understanding of diagnostic images and workflows with Hospital Information Systems (HIS) and Radiological Information Systems (RIS)

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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