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Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Comcast’s Drexel Co-op Program offers an exciting opportunity to gain hands-on experience, build lasting connections, and grow professionally in a dynamic and inclusive environment. This paid, 6-month immersive experience places students at the heart of our business, working alongside talented professionals on meaningful projects that contribute to real outcomes. As a trusted member of the team, you’ll gain exposure to the inner workings of a global media and technology company while developing skills that will serve you well in any career path.

Job Description

Your experience will include:

+ **Hands-On Learning & Impactful Work** : Tackle real business challenges, collaborate across teams, and contribute ideas that drive results from day one.

+ **Community, Connection & Giving Back** : Build meaningful relationships through social events, peer engagement, and shared experiences. You’ll also have the opportunity to give back through Team UP, Comcast’s volunteer initiative, deepening your connection to both your community and your fellow students.

+ **Mentorship & Support** : Receive guidance from experienced professionals through our dedicated mentorship program, helping you navigate your co-op and beyond.

+ **Professional** **Development:** Participate in a custom onboarding experience, a curated learning series, and networking events designed to help you build new skills, explore career paths, and gain insights from professionals from across the organization.

At Comcast, we’re committed to investing in the next generation of innovators and leaders. Our Co-op Program is a transformative experience designed to help you grow, connect, and take the next step in your professional journey.

Organization** **& Team** **Overview

Comcast’s Technology & Product organization designs, develops and supports innovative products and services that bring broadband, wireless, video and voice experiences to residential and business customers throughout the world, with more than 57 million customer relationships across the U.S. and Europe. The team also works to ensure the performance of our network in the U.S., including speeds and capacity that customers rely on to stay connected to what matters most, and builds and operations mission-critical systems, including those that monitor our network and its associated cloud infrastructure.

The Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, diversity of people, dynamic collaboration, and open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products.

Role Description

As a Software Development and Engineering Co-op at Comcast, you will be part of a forward-thinking team focused on designing and developing next-generation Virtual Agent solutions for Comcast Business Small and Medium Business (SMB) customers and Xfinity residential users. This role offers a unique opportunity to explore and apply cutting-edge AI technologies in a real-world, high-impact environment.

What are some interesting problems the student will work on?

You will work alongside experienced engineers and researchers to evaluate and integrate advanced AI capabilities, including:

+ State-of-the-art speech models for natural and intuitive voice interactions.

+ Vector search technologies to enhance information retrieval and contextual understanding.

+ Agentic AI frameworks to enable autonomous, goal-driven virtual agents capable of handling complex customer interactions.

Where can this student make an impact?

Your contributions will help shape a scalable, cost-effective, and intelligent Virtual Agent platform that improves customer experience and operational efficiency across Comcast’s service lines.

Job Responsibilities

Responsibilities include but are not limited to:

+ Provides research and assistance to leadership in the development and design of new projects.

+ Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determineintegration needs.

+ Designs new software and web applications, supports applications under development and customizes current applications.

+ Assists with the software update process for existing applications and roll-outs of software releases.

+ Participates in training representatives and operations staff on internally developed software applications.

+ Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, testresults, technical manuals and formal recommendations and reports.

+ Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to thesolution of assigned projects.

+ Provides technical leadership throughout the design process and guidance with regards to practices, procedures andtechniques.

+ Works with Quality Assurance team to determine if applications fit specification and technical requirements.

+ Displays knowledge of and ability to apply, project management skills.

+ Consistent exercise of independent judgment and discretion in matters of significance.

+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtimeas necessary.

+ Other duties and responsibilities as assigned.

Preferred** **Skills

+ Programming Proficiency: Strong foundation in Python; familiarity with libraries such as PyTorch, TensorFlow, or Hugging Face Transformers.

+ Machine Learning Fundamentals: Understanding of supervised and unsupervised learning, model training, evaluation, and deployment.

+ Natural Language Processing (NLP): Exposure to NLP techniques including text classification, entity recognition, and conversational AI.

+ Speech Technologies: Basic knowledge of speech-to-text and text-to-speech systems; experience with tools like Whisper, DeepSpeech, or similar.

+ Vector Search & Embeddings: Basic knowledge with vector databases (e.g., FAISS, Pinecone, Weaviate) and embedding models for semantic search.

+ Agentic AI Concepts: Awareness of autonomous agents, planning systems, or frameworks like AutoGPT, LangChain, or OpenAgents.

+ Cloud & APIs: Experience working with cloud platforms (AWS, GCP, or Azure) and integrating RESTful APIs.

+ Version Control: Proficiency with Git for collaborative development.

+ Preferred Majors: Computer Science, Computer Engineering

Minimum** **Qualifications** **and Eligibility Requirements

+ Currently pursuing a bachelor’s degree from Drexel University, with a cooperative learning track.

+ Available to work 40 hours per week for 6 months starting March 30, 2026, through September 18, 2026.

+ Authorized to work in the United States with no current or future sponsorship needs

+ Available to report in-person to the work location on the job posting

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Relationship Building; Professional Etiquette; Accountability; Teamwork; Resilience; Communication

Salary:

Base Pay: $32.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

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Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Relevant Work Experience

0-2 Years

**Job Family Group:** Functional Operations

**Intern Rotational:** Intern