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Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

The Inside Sales Representative – New Ventures is expected to acquire and retain customers while cross-sell existing customers through consultative sales and relationship building. This position has minimal travel with most communication occurring via phone, e-mail, internet-based seminars/meetings, etc. This position is expected to sell New Ventures products/services with proficiency while receiving support on more complex sales.

JOB RESPONSIBILITIES:

+ Meet individual sales targets by following established sales processes and contributing to team goals.

+ Identify and pursue leads through cold calling, follow-ups with former clients, and outreach to existing customers.

+ Promote product and service offerings by educating current customers and identifying upsell opportunities.

+ Support cross-functional efforts by collaborating with Sales, Marketing, and Customer Success teams on campaigns and initiatives.

+ Assist prospects and customers by providing accurate product information and answering basic questions about features and benefits.

+ Help prepare sales proposals and quotes, tailoring them to customer needs with guidance from senior team members.

+ Participate in contract and pricing discussions, escalating complex negotiations.

+ Maintain accurate records in the CRM system, including lead activity, customer information, and follow-up tasks.

+ Collect customer input during interactions and share insights with the team to improve products and services.

+ Engage in team projects and training sessions to enhance knowledge, support team success, and contribute to ongoing initiatives.

**Pay Range for this role is - $62,000 - $64,000

EDUCATION:

Bachelor’s Degree in business, communications, marketing or a related field or a combination of education and related experience.

EXPERIENCE:

+ 1-3 years of inside sales experience

+ Proven track record of achieving sales goals within an inside sales environment.

+ Experience presenting via the web in conjunction with RVPs and Technical Sales in high pressure situations.

+ Experience in education or payment industry sales (particularly with technology and service sales) a plus.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

+ Ability to expand new business through inside sales.

+ Creative decision making and analytical skills with the proven ability to think on your feet and arrive at solutions.

+ Ability to establish rapport quickly with customers and maintain long-term relationships.

+ Excellent verbal and written communication; strong interpersonal skills while displaying a high energy level and positive attitude.

+ Team-oriented.

+ Ability to initiate high-level interactive business conversations with decision makers.

+ Ability to Identify and develop strategies to overcome obstacles in the prospect’s or current customer’s decision-making process.

+ Ability to build a strong pipeline, close new business, and expand relationships with new and existing customers.

+ Highly motivated, driven, and results oriented, with the ability to work effectively in a fast-paced work environment.

+ Strong computer skills including sales management/data management software, presentation software, web hosting applications, and MS Office applications (Word, Excel, PowerPoint, and Outlook).

+ Technical, with the ability to rapidly learn and understand new technologies.

+ Strong follow-up skills and accuracy.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [email protected] .

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. _A lot more._ We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

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