• Onsite Conference Room AV Support Technician

    Micron Technology, Inc. (San Jose, CA)


    Our vision is to transform how the world uses information to enrich life for** **_all_** **.

     

    Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

     

    As an **Onsite Conference Room AV Support Technician** , you will be the front-line expert ensuring seamless audio-visual experiences for meetings, live events, and executive engagements. Your main responsibility is to maintain, troubleshoot, and optimize conference room technology, enabling employees to focus on business objectives without technical disruptions. This role requires deep technical proficiency, outstanding customer service skills, and the ability to perform under pressure during high-profile events.

    Responsibilities:

    + Apply POLY Lens, Crestron XiO Cloud, NEAT Pulse, and ZDM for monitoring and managing AV systems.

    + Provide onsite AV support for meetings, live events, webinars, and hybrid town halls.

    + Configure and maintain AV hardware/software across platforms like Crestron, Biamp, Zoom, Poly, NEAT, and NEC.

    + Troubleshoot AV issues and resolve incidents using ServiceNow, ensuring SLA compliance.

    + Support executive-level meetings with integrity and discretion.

    + Perform health checks, firmware updates, and preventive maintenance on AV equipment.

    + Collaborate with vendors and integrators for installations, upgrades, and advanced troubleshooting.

    + Document AV configurations and processes; stay current with emerging AV and GenAI technologies.

    Minimum Qualifications:

    + 2+ years of hands-on experience supporting AV systems and conference room technology, including Zoom Rooms and coordinated AV control systems.

    + Solid grasp of AV networking concepts such as TCP/IP, VLANs, Dante, and AV-over-IP.

    + Skilled in interpreting AV system diagrams and schematics for troubleshooting and setup.

    + Superb communication and interpersonal skills, especially in executive-level support scenarios.

    + Capable of lifting and maneuvering AV equipment and displays (typically up to 50 lbs).

    Preferred Qualifications:

    + CTS (Certified Technology Specialist) certification

    + Dante certification

    + Crestron NVX/DM certification

    + NDI (Network Device Interface) certification

    + GenAI-related certifications (e.g., AI in AV workflows, automation tools)

    The US base salary range that Micron Technology estimates it could pay for this full-time position is:

    $90,000.00 - $154,000.00

     

    Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additional compensation may include benefits, discretionary bonuses and equity.

     

    As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits .

     

    Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

     

    To learn about your **right to work click here. (http://www.justice.gov/crt/worker-information)**

     

    To learn more about Micron, please visit micron.com/careers

     

    US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at [email protected] or 1-800-336-8918 (select option #3)

     

    Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

     

    Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

     

    AI alert **:** Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.

     

    Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.