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Job Summary

The Manager, MedSurg plans, organizes and manages the daily operations for the department, serving as a role model and leader. As a Manager this position oversees and coordinates patient care provided by the department and assists leadership with patient/customer service, employee engagement, staff development, financial health, business growth and quality and safety outcomes.

Essential Functions

+ Responsible for the supervision, coordination and evaluation of nursing care provided on the unit.

+ Uses evidenced based practice and performance improvement to guide clinical decision-making.

+ Involves all employees to proactively identify risk mitigation and improvement opportunities, resulting in documented improvements in safety and quality practices.

+ Analyzes data collection to generate on-going improvements which measurably improve the department and overall hospital patient satisfaction.

+ Ensures the roll out of tactical action plans, individual goals and accountability measures that result in successful execution of organizational goals.

+ Works with other departments in a collegial manner to communicate effectively and, identify and resolve issues. Participates in planning of new programs.

+ Creates a culture that earns employee commitment as measured by retention and employee satisfaction goals, and is in alignment with sound management practices, applicable laws and company values.

+ Monitors and evaluates operational and quality performance and assists with performance improvement activities.

+ Manages daily operations with accountability for achieving targeted levels of growth, budget and additional specified financial objectives.

+ Performs patient case reviews and resolves patient issues.

+ Develops policies, procedures and practice standards for the nursing department.

+ Performs other duties as assigned.

+ Maintains regular and reliable attendance.

+ Complies with all policies and standards.

Leadership Responsibilities

+ **Supervision and Staff Management**

+ Provides leadership, mentorship and professional development opportunities for departmental staff.

+ Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.

+ Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.

+ **Strategic Planning and Financial Oversight**

+ Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.

+ Monitors expenditures, ensuring cost-effective delivery of services.

+ Evaluates and implements new technologies to enhance operational efficiency.

+ Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.

+ **Quality Assurance and Regulatory Compliance**

+ Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.

+ Participates in audits, inspections and accreditation processes as applicable.

+ Follows established quality control practices to ensure accuracy, consistency and safety.

+ **Collaboration and Communication**

+ Works closely with leadership teams to coordinate and improve service delivery.

+ Stays up-to-date with industry advancements, new technologies, and regulatory changes.

+ **Staff Responsibilities**

+ May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

+ Bachelor's Degree in relevant field required or

+ Four (4) plus years of direct experience in lieu of a Bachelor's degree required

+ Master's Degree preferred

+ 2-4 years of experience in closely related field with Bachelor's degree required

+ 2-4 years of previous leadership experience preferred

Knowledge, Skills and Abilities

+ Strong leadership, organizational, and communication skills.

+ Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.

+ Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.

+ Communicate effectively with leadership, team members, and stakeholders.

+ Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.

+ Problem-solving and critical thinking skills.

+ In depth knowledge of industry best practices and regulatory compliance (if applicable).

+ Strong organizational and time management skills.

+ Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

+ RN - Registered Nurse - State Licensure and/or Compact State Licensure required

+ BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required and

+ ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.