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Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .

We’re looking for a motivated and detail-oriented team player to join our security operations team. In this role, you’ll be responsible for monitoring service queues, responding to security alerts, and supporting incident response efforts. You’ll work across multiple security platforms, assist in investigations, and collaborate with teams across the organization to help protect our environment and support broader company initiatives.

The ideal candidate is a strong communicator, eager to learn, and comfortable working in a fast-paced, remote-friendly environment. You should be able to follow procedures, prioritize tasks effectively, and maintain a service-oriented mindset while driving results. If you're passionate about cybersecurity and enjoy working with others to solve problems and improve processes, we’d love to hear from you!

Duties and Responsibilities

+ Monitor ticketing queue and complete assigned service requests, tasks, and incidents.

+ Monitor and respond to security alerts and events to identify potential security incidents.

+ Establish operational proficiency in multiple security systems.

+ Assist in the investigation and analysis of security events to determine root cause and impact.

+ Support incident response activities, including containment, eradication, and recovery.

+ Collaborate with cross-functional teams for remediation activities.

+ Collaborate with various internal teams to support operations and company tasks, goals, and projects.

+ Stay up-to-date with the latest cybersecurity trends, threats, and technologies.

+ Good interpersonal and communication skills.

+ Ability to learn new technologies and processes.

+ Ability to follow written and established procedures.

+ Ability to follow specific directions of your manager and adhere to task prioritizations.

+ Ability to consistently perform assigned tasks and communicate delays or work stoppages.

+ Ability to work within virtual/remote environments and establish good relationships with peers.

+ Ability to work and collaborate with resources in multiple locations and business units.

+ Ability to get results while maintaining a service orientation.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

This position is remote with travel/onsite requirements. To be successful at PCG, you must:

+ be available during your set working hours

+ have a safe, private, and distraction-free environment in which to complete your work, and

+ be able to give your full attention to the completion of your PCG job duties

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. As required by applicable law, PCG provides the following reasonable range of compensation for this role: ​Range: $62,000-$72,700

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PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.