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English Writing Center Manager (Academic Resource Center Manager)

POSITION DETAILS

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students.

Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility– moving low-income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit www.laguardia.edu to learn more.

Reporting to the Chair of the English department, the Manager for the English Writing Center will be responsible, but not limited to, the following:

+ Manages the day-to-day operations of the Writing Center; prepares, maintains, allocates, implements, negotiates budget;

+ Develops Writing Center tutoring and CUNY test prep programs; develops tutorial and lab materials as well as tutor training materials;

+ Manages recruitment, supervision and evaluations of all Writing Center staff including College Assistants/ Tutors;

+ Manages, develops and modifies Writing Center intake systems, including front-desk intake processes and appointment and walk-in systems;

+ Administers Writing Center semesterly student and periodic faculty evaluations; prepares statistical evaluations semesterly and yearly; prepares and submits assessment and utilization reports;

+ Develops and conducts Writing Center training workshops as well as in-person and online orientations;

+ Informs the college community regarding Writing Center programs, operation and developments, including opening and end-of term memos;

+ Participates in English Department assessment projects and Benchmark assessments;

+ Participates in design of Writing Center layout and participates with college in decision process for Writing Center relocation;

+ Participates in Composition Committee work;

+ Other duties as assigned

QUALIFICATIONS

Bachelor's degree and six years' related experience required.

CUNY TITLE OVERVIEW

Manages program development and operations of a learning resource center.

- Implements and monitors a comprehensive student support program based on targeted academic resources such as tutoring, remedial and/or other related support services

- Prepares outcomes assessment to further develop center offerings; sets goals and objectives; and supports strategic plan

- Creates, implements and delivers seminars, workshops and other programs to meet the needs of students and faculty

- Collaborates with academic departments and other units to design, execute and improve center offerings

- Oversees promotional material development and center communications utilizing various media formats

- Prepares analytical and statistical reports for management

- Manages professional, instructional and/or clerical staff; may administer department budget

- May seek additional funding by identifying new revenue sources and grants

- Performs related duties as assigned.

Job Title Name: Academic Resources Center Manager

CUNY TITLE

Higher Education Associate

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary: $77,173 - $94,909

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

CLOSING DATE

November 22nd, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31227

Location

LaGuardia Community College