• Director, State Management

    MAPFRE Insurance (Webster, MA)


    Director, State Management

     

    Date: Oct 8, 2025

    Location:

    Webster, MA, US

     

    Company: MAPFRE

     

    _Position can be based in Boston or Webster, MA_

     

    Overview

     

    Are you a strategic leader with deep expertise in personal lines insurance? We’re seeking a dynamic **Director, State Management** to lead our Auto and Homeowner product portfolio in Massachusetts. This high-impact role will shape product strategy, drive innovation, and ensure regulatory excellence while collaborating across departments to deliver profitable growth and exceptional customer value.

     

    You’ll be at the forefront of product development, pricing strategy, and market execution partnering with IT, Marketing, Underwriting, Claims, and external vendors to bring best-in-class solutions to market. If you thrive in a fast-paced, results-driven environment and are passionate about transforming insurance products, we want to hear from you.

    Key Responsibilities

    + **Strategic Leadership:** Chair cross-functional strategy committees to define and achieve profit and growth objectives across Auto and Home lines.

    + **Product Innovation & Execution:** Lead product enhancements, rate and rule revisions, and ensure seamless execution with IT and third-party vendors.

    + **Market Intelligence:** Monitor competitive landscape and identify opportunities to differentiate and optimize product offerings.

    + **Regulatory Excellence:** Manage all aspects of regulatory filings and maintain strong relationships with the Department of Insurance.

    + **Performance Management:** Oversee P&L performance, develop KPIs, and implement strategies to improve conversion, retention, and loss ratios.

    + **Cross-Functional Collaboration:** Partner with Marketing, Underwriting, Claims, and Actuarial to align product strategy with business goals.

    + **Talent & Team Development:** Lead departmental operations including hiring, performance reviews, and team growth.

    + **Industry Engagement:** Represent the company at industry conferences and contribute to thought leadership in personal lines insurance.

    Qualifications

    + Bachelor’s degree required; Master’s preferred.

    + 9+ years of experience in personal lines insurance, with a strong focus on Auto and Home products—Massachusetts market experience highly preferred.

    + Proven leadership in product strategy, pricing, and regulatory compliance.

    + Strong analytical and data skills, including proficiency in SQL and product performance analysis.

    + Deep understanding of the customer lifecycle, underwriting principles, and product analytics.

    + Expereince leading cross-functional projects

    + Exceptional communication, stakeholder management, and problem-solving skills.

    + Actuarial experience is a plus but not required.

     

    Why Join Us?

     

    + Lead a high-visibility product portfolio with strategic impact.

    + Collaborate with top-tier talent across departments.

    + Drive innovation in a supportive and agile environment.

    + Competitive compensation and benefits.

    \#MAPFRE123

    **Pay Philosophy:** The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at MAPFRE have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

     

    Salary Range: $140,000 - $194,400

     

    Thank you for considering MAPFRE Insurance as part of your career journey.

     

    _We're proud to be rated "A" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states._

     

    _If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at_ [email protected]_ _._

     

    _We are proud to be an equal opportunity employer._

     

    **Nearest Major Market:** Worcester

    **Job Segment:** Compliance, Marketing Manager, Law, Recruiting, Accounting, Legal, Marketing, Human Resources, Finance