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Job Summary and Responsibilities

Responsible for maintaining and administering culinary and nutrition services, and to provide for the operational needs of staff members.

1. Assists with creating patient and retail service standards, and ensuring they are met.

2. Conducts sanitation audits and performance audits on a consistent basis per determined departmental frequencies.

3. Identifies current learning needs and opportunities for staff. Directs and manages processes in which the appropriate expert relates the information.

4. Follows purchasing agreements and compliance goals set forth by departmental/Food and Nutrition Services (FNS) program leadership. Assists Manager/Director with compliance audits at all applicable campuses.

5. Directs all patient non-interactive positions (i.e. storeroom clerk, cooks, etc.) and provides for the operational needs of these positions. Maintains regulatory compliance and infection control practices.

6. Maintains communication with staff and customers regarding the level of services they receive from FNS staff, and promotes patient satisfaction with nutritional services. This data is relayed to the management team and/or staff whenever necessary.

7. Conducts frequent patient rounding and visitations.

8. Ensures regulatory standards are encompassed in nutrition programs, and works with other departments to coordinate standards as appropriate.

9. Maintains adequate staffing for daily needs reflecting cost efficiency. Assigns staff and workload, respecting changing priorities in daily operations. Recruits, hires and manages performance of staff.

10. Conducts job shadowing audits to assess efficacy of training programs. Provides coaching if service standards are not met.

11. Actively collaborates in the process of menu development for patient, cafeteria, and catering services to ensure guidelines are met and guest satisfaction is enhanced. Prioritizes culinary excellence, along with innovation, sustainability and reduction in overall food waste.

12. Participates in hospital committees as indicated by the department policies and procedures.

13. Oversees and plans menus for special events and catering. As needed, travels to other campuses to assist with events.

14. Performs other duties as assigned by the leader.

_The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned._

Job Requirements

Required Education and Experience:

+ High School Diploma

+ 2 years of leadership experience or Three (3) years of equivalent combination of culinary education and culinary experience

+ Certified Dietary Manager (CDM)

Preferred Education and Experience:

+ Associate’s degree in Culinary Arts, Hospitality Management

+ Commensurate experience will be considered in lieu of degree.

Required Licensure and Certifications:

+ Registered Dietitian or Certified Dietary Manager within 24 months

+ ServSafe Food Protection Manager upon hire

+ ServSafe Allergen (ServSafe Gen) within 60 days

Where You'll Work

CHI Memorial, a member of CommonSpirit, is an award-winning, not-for-profit, faith-based health care organization dedicated to the healing ministry of Jesus Christ. Founded by the Sisters of Charity of Nazareth, we offer a comprehensive continuum of care, from preventative and primary care to acute hospital services specializing in cancer, cardiac, neuroscience, stroke, and orthopedic services. Our commitment to excellence has earned us top prestigious recognition repeatedly from U.S. News and World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and most recently as one of the Best Places to Work in Tennessee. We are proud to serve Southeast Tennessee and Northwest Georgia with the expertise of 4,700 team members and nearly 500 affiliated physicians.

Pay Range

$32.30 - $48.05 /hour

We are an equal opportunity/affirmative action employer.