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Description

Ring is looking for a Senior Technical Program Manager to help our multi-site device hardware/software development teams deliver highly cross-functional products and accessories. You will work closely with our Monitoring and Accessories team to plan and coordinate the execution of complex business needs, while simultaneously keeping your team focused on meeting their own commitments.

You will engage with an experienced cross-disciplinary staff to conceive of and design innovative products as well as maintain existing platforms. Program Managers at Ring must be capable of sorting through many competing priorities, defining processes that improve execution, championing Engineering best practices, executing with agility, and succeeding in a complex and fast paced environment. As a Device Launch Technical Program Manager you will manage all system software aspects and cross-functional dependencies of a product development and launch. Working on legacy products as well as managing and planning for future products are part of this role’s responsibilities. If that challenge excites you, then we’d like to talk to you.

Key job responsibilities

Key job responsibilities

• Own end to end Ring device product development from concept to launch

• Collaborate with Business, Engineering, and other internal teams to solve business needs

• Work with remote and multi-site teams to develop and deploy related software & hardware components

• Communicate regularly with senior management on status, risks, and change control

• Be expected to dive deep into the technical details of the program

• Dive deep in dissecting and resolving customer reported, technical issues

• Proactively solve day-to-day challenges and exercise sound judgment

Basic Qualifications

- 7+ years of working directly with engineering teams experience

- 5+ years of technical product or program management experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.