"Alerted.org

EXCITED TO GROW YOUR CAREER? WE’RE GLAD YOU’RE HERE!​

The Event Service Specialist (ESS) provides exceptional client/guest experiences by delivering superior customer service for on-site operations. Responsible for the execution of events onsite.

35% - Acts as Meeting Host primary contact onsite at each event. Works hand in hand with service partners who support and ensure appropriate execution and service delivery in each area - catering, audio/ video production, security, transportation. Day-of event support includes being on-call and/or onsite during events, running product demos (or training a qualified person to do so), and event documentation (surveys, photos, etc.).

35% - May conduct staff meetings, event space walk-thoughs, and briefings. Assists in problem solving and providing additional staff when needed. Confirms crisis management communication plan is in place and implements crisis management procedures, as needed. Manages all onsite logistics within assigned areas of focus: airport & transportation, registration, rooms, hospitality desk, food & beverage, activities, business meetings, technology and executive/VIP handling. Provides guidance and is consultative to clients and guests.

30% - Acts as liaison to client for onsite event logistics. Debriefs with event team regularly to ensure all parties are in agreement and informed of event logistical changes. Ensures all parties are kept informed and knowledgeable around expectations, onsite changes to deliverables and current scope. Collaborates with teams to define solutions ensuring the best event experiences for clients and guests.

Qualifications

1. Bachelor's degree or equivalent experience required.

2. Minimum 2 years of work experience in the meeting/event or related industry required.

3. Experience leading a team preferred.

4. Aptitude to learn new technology solutions and work with multiple systems required.

5. Ability to thrive in an agile, continuously changing environment.

6. Professional communication, teamwork and leadership skills.

7. Excellent computer skills, knowledge of G Suite products, Microsoft Office tools & ability to learn new technology quickly.

8. Must be able to handle physical demands of the position which may include but are not limited to: extensive standing, lifting, etc.

Salary Range: $55,000 - $65,000 per year

Disclaimer

This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com .

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-9761 or by sending an email to [email protected] .