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Visitor Service Coordinator Job Description:

Temp Assignment 4 - 6 weeks.

Hours of operation are 9am - 5pm Monday - Saturday.

• Perform opening and closing procedures for the Visitor’s Center. Oversee day-to-day admissions and gift shop operations including cash handling and credit card transactions. Generates weekly, monthly, and quarterly reports on attendance, admissions, and shop sales.

• Establish, manage, and maintain a positive visitor experience including greeting visitors, taking admissions, and enforcing and communicating park rules, restrictions, and guidelines.

• Rebuild the volunteer program and manage the recruitment, clearances, and training of volunteers for the visitor’s center.

• Ensure seasonal staff and volunteers are trained to understand and follow proper state park procedures and are regularly briefed on current exhibits and educational programming.

• Answer telephone and direct calls as needed; maintain shared phone and email mailboxes

• Maintain an orderly, attractive and welcoming Visitor Center, including restocking shelves and ordering supplies.

• Assist with special programs, some of which may occur on holidays and after regular work hours.

• Maintain accurate attendance and admission sales records as required by the State of Arizona and Town of Florence.

Managing the front desk, greeting visitors, answering phones, and handling administrative tasks such as:

Job Requirements:

• Passion for history, cultural preservation and education

• Ability to work with individuals from a wide variety of ethnic, cultural, and economic backgrounds

• Ability to identify and positively resolve visitor complaints as they arise; strong decision making skills necessary

• Excellent verbal and written communication skills

• High degree of organizational skills and the ability to handle multiple projects in various stages of development

• Demonstrated ability to proactively prioritize and manage time, juggle multiple duties and tasks, and meet

• deadlines

• Must be knowledgeable in Microsoft Suite; Google Workspace; POS system

• Sufficient schedule flexibility

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records.

Visitor Service Coordinator Job Description:

• Perform opening and closing procedures for the Visitor’s Center. Oversee day-to-day admissions and gift shop operations including cash handling and credit card transactions. Generates weekly, monthly, and quarterly reports on attendance, admissions, and shop sales.

• Establish, manage, and maintain a positive visitor experience including greeting visitors, taking admissions, and enforcing and communicating park rules, restrictions, and guidelines.

• Rebuild the volunteer program and manage the recruitment, clearances, and training of volunteers for the visitor’s center.

• Ensure seasonal staff and volunteers are trained to understand and follow proper state park procedures and are regularly briefed on current exhibits and educational programming.

• Answer telephone and direct calls as needed; maintain shared phone and email mailboxes

• Maintain an orderly, attractive and welcoming Visitor Center, including restocking shelves and ordering supplies.

• Assist with special programs, some of which may occur on holidays and after regular work hours.

• Maintain accurate attendance and admission sales records as required by the State of Arizona and Town of Florence.

Managing the front desk, greeting visitors, answering phones, and handling administrative tasks such as:

Job Requirements:

• Passion for history, cultural preservation and education

• Ability to work with individuals from a wide variety of ethnic, cultural, and economic backgrounds

• Ability to identify and positively resolve visitor complaints as they arise; strong decision making skills necessary

• Excellent verbal and written communication skills

• High degree of organizational skills and the ability to handle multiple projects in various stages of development

• Demonstrated ability to proactively prioritize and manage time, juggle multiple duties and tasks, and meet

• deadlines

• Must be knowledgeable in Microsoft Suite; Google Workspace; POS system

• Sufficient schedule flexibility

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records.

**Pay Details:** $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.