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Description

We are looking for a detail-oriented Agency Support Specialist t to provide administrative support to our underwriting team in Los Angeles, California. In this contract position, you will play a key role in managing customer interactions, maintaining accurate records, and ensuring efficient operations. This is an excellent opportunity for individuals with strong organizational skills and a background in administrative or customer service roles.

Responsibilities:

• Support the underwriting team with administrative tasks such as preparing and organizing documents.

• Handle inbound customer inquiries and provide accurate information or assistance as needed.

• Perform data entry tasks, ensuring accuracy and completeness of all records.

• Manage office communication, including answering calls and directing them appropriately.

• Maintain and update client files and other documentation in a timely manner.

• Assist with scheduling, coordination, and general office duties to ensure smooth daily operations.

• Collaborate with team members to resolve customer issues or concerns promptly.

• Ensure compliance with company policies and procedures while handling sensitive information.

• Contribute to process improvement initiatives to enhance workflow efficiency.

Requirements • At least 2 years of experience in administrative assistance or a related role.

• Proficiency in handling inbound calls and providing excellent customer service.

• Strong data entry skills with a high degree of accuracy and attention to detail.

• Familiarity with general office administration tasks and receptionist responsibilities.

• Excellent communication and interpersonal skills.

• Ability to multitask and prioritize work in a fast-paced environment.

• Proficient in using office software and tools, including Microsoft Office Suite.

• Demonstrated ability to handle confidential information with discretion. TalentMatch®

•Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .