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The Quality System Manager (QSM) is responsible for maintaining Pegasus’ FAA Part 145 Repair Station compliance, overseeing all quality assurance, auditing, and training system functions. This role ensures the integrity of Pegasus’ maintenance, repair, and operational programs, supporting both regulatory compliance and customer satisfaction.

The ideal candidate holds an FAA Airframe & Powerplant (A&P) license and brings hands-on experience with Boeing and Airbus aircraft. As a key leader within our maintenance organization, the QSM may occasionally perform duties as an Aircraft Maintenance Technician (AMT) to support operational requirements.

Responsibilities

+ Ensure company compliance with FAA, EASA, JCAB, CAAC, and other foreign aviation authority regulations.

+ Maintain and oversee compliance with Pegasus Operations Specifications in accordance with FAR Part 145.205.

+ Prepare for and host audits by the FAA, EPA, OSHA, customer QA teams, and other regulatory agencies.

+ Investigate and resolve discrepancies through root cause analysis and corrective/preventive actions.

+ Maintain accurate documentation for all compliance-related activities.

+ Establish and maintain quality control benchmarks and internal audit programs.

+ Qualify, evaluate, and monitor approved vendors and suppliers to ensure adherence to Pegasus standards.

+ Collaborate with customers to address service discrepancies, develop action plans, and align on process improvements.

+ Audit maintenance and operational documentation for accuracy and compliance.

+ Develop and deliver company indoctrination, recurrent, and on-the-job training programs.

+ Maintain training records in accordance with FAA and Pegasus standards.

+ Support team members and leadership in building a culture of safety, accountability, and continuous improvement.

+ Perform limited line maintenance functions on transport-category aircraft as needed.

+ Safely operate ground handling equipment and ensure compliance with all safety procedures.

+ Maintain a clean, professional, and well-organized work environment.

+ Perform other duties as required by operational needs.

Qualifications

+ FAA Airframe & Powerplant (A&P) certification required.

+ Boeing and Airbus experience strongly preferred.

+ Minimum high school diploma or GED; advanced technical education a plus.

+ Valid U.S. driver’s license and ability to lift up to 50 lbs.

+ S. citizenship or legal authorization to work in the U.S.

+ Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

+ Excellent written, verbal, and interpersonal communication skills.

+ Proven ability to work independently and under tight deadlines in a high-paced aviation environment.

+ Flexible to work nights, weekends, holidays, and in varying weather conditions.

Language Skills:

+ Read and interpret FAA regulations, maintenance manuals, and operational procedures.

+ Draft quality reports, policy updates, and correspondence.

+ Communicate effectively with customers and regulatory representatives, including those for whom English is a second language.

Mathematical Skills:

+ Proficient in basic arithmetic using whole numbers, fractions, and decimals.

Reasoning Abilities:

+ Apply sound judgment and problem-solving in complex, non-standardized situations.

Physical Requirements:

+ Regularly required to stand, walk, bend, stoop, kneel, and reach.

+ Ability to lift, carry, move, push, or pull 30–50 lbs unassisted.

+ Must have corrected 20/20 vision, good hearing, and use all required personal protective equipment (PPE).

+ Work in environments with moderate to high noise levels depending on location and aircraft activity.

FLSA Status, Exempt, Salaried

Additional Information

This job description reflects the primary duties and responsibilities of the position but is not exhaustive. Pegasus reserves the right to revise duties as operational needs evolve. Employees may be required to work compensated overtime. Reasonable accommodations will be made for qualified individuals with disabilities.

Job ID

2025-19904

Work Type

On-Site

Company Description

Work Where it Matters

Pegasus Aviation Services, an Akima company, is not just another aviation contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Pegasus, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

**For our shareholders** , Pegasus provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

**For our government customers** , Pegasus delivers efficient, flexible, and safe aviation services as it supports domestic and international passenger and freighter airlines.

**As a Pegasus employee** , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at [email protected] or 571-353-7053 (information about job applications status is not available at this contact information).