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IAM Privileged Access Management (PAM) Analyst

Boston, Massachusetts;Washington, District of Columbia

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies, and addresses vulnerabilities and operates global security operations centers that monitor, detect, and respond to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements.

We are seeking a highly motivated and detail-oriented analyst to join our Privileged Access Management (PAM) governance and operations team. This role is responsible for managing the end-to-end lifecycle of privileged access for both human and non-human identities across enterprise platforms, including Windows, Unix/Linux, and database environments. The ideal candidate will bring deep expertise in privileged access controls—including privilege elevation, credential vaulting, and session management—and demonstrate a strong understanding of security best practices. Success in this role requires the ability to collaborate effectively with technologists and stakeholders across the Bank, operate within a fast-paced and highly regulated environment, and adapt to our ever-changing technology landscape and cybersecurity threats.

Your contributions will include provisioning and managing privileged accounts and groups within Active Directory, onboarding accounts into the CyberArk vaulting solution, and supporting technical teams in troubleshooting vaulting-related issues across UNIX, Windows, and network infrastructure. You will also be responsible for generating reports and data extracts from PAM tools to support internal customers and partners.

Strong collaboration skills, adaptability, and a commitment to continuous improvement of PAM processes and controls are essential for success in this role.

Key Responsibilities

+ Provision and de-provision privileged access for infrastructure support teams across local and LDAP-authenticated systems.

+ Manage credential lifecycles, vaulting, and privilege elevation controls and configurations using common enterprise PAM tools (e.g., CyberArk, BeyondTrust, Delinea, Ping Identity, and other vendor products).

+ Ensure compliance with internal policies and external regulatory requirements through timely access reviews and audits.

+ Collaborate with global teams, senior leadership, and business stakeholders to support secure access enablement.

+ Monitor and analyze privileged access activity to detect anomalies and potential threats.

+ Participate in the development and enhancement of PAM policies, standards, and procedures.

+ Stay current with emerging threats, technologies, and industry trends to continuously improve access controls and risk posture.

Required Qualifications

+ 3+ years of experience in Identity & Access Management, with a focus on Privileged Access Management.

+ Hands-on experience with PAM tools such as CyberArk, BeyondTrust Power Broker, Hashi Secret Vault or similar.

+ Strong knowledge of Active Directory, LDAP, and UNIX/Linux authentication mechanisms.

+ Strong knowledge of AWS, Azure and GCP.

+ Familiarity with ITIL processes and security frameworks (e.g., NIST, ISO 27001).

+ Proven ability to work collaboratively across technical and business teams.

+ Excellent analytical, problem-solving, and communication skills.

Desired Qualifications

+ Bachelor’s degree in Computer Science, Information Security, or related field.

+ Industry certifications such as CISSP, CISM, or vendor-specific PAM certifications.

+ Experience in a highly regulated industry (e.g., banking, healthcare, government).

+ Knowledge of scripting languages (e.g., PowerShell, Python) for automation of access tasks.

Why Join Us?

+ Be part of a mission-critical team that safeguards enterprise systems and data.

+ Work in a collaborative, global environment with opportunities for career growth.

+ Influence the evolution of access security policies and practices across the organization.

Skills:

+ Cyber Security

+ Data Privacy and Protection

+ Problem Solving

+ Process Management

+ Threat Analysis

+ Business Acumen

+ Data and Trend Analysis

+ Interpret Relevant Laws, Rules, and Regulations

+ Risk Analytics

+ Stakeholder Management

+ Access and Identity Management

+ Data Governance

+ Encryption

+ Information Systems Management

+ Technology System Assessment

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.