• Director, Commercial eCommerce Sales Excellence

    Microsoft Corporation (Redmond, WA)


    Microsoft’s Global Marketing Engines + Experiences (GMEE) organization is leading the transformation of marketing at Microsoft with programs and engines that allow us to engage in a more personal way with our customers while driving measured business outcomes. Within GMEE, eCommerce businesses are a foundational way for Microsoft to acquire and build relationships with our customers at scale through our direct to customer channels.

     

    The Director, Commercial eCommerce Sales Excellence drives accountability for business growth through operational rigor, strategic insights, and disciplined execution across Microsoft’s marketing and sales teams. In this role, you will frequently monitor revenue results to identify growth drivers and variances with forecasts. You will root cause variance across regions, products, and customers. Evangelize your learnings across marketing and sales organizations and calibrate expectations on future results. This role requires a blend of experiences including business performance management, analytical thinking, executive influence, and innate curiosity. You will be joining a team of passionate, collaborative marketers and business leaders!

     

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

     

    In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

    Responsibilities

    + Continuously monitor performance to identify opportunities or risks and adjust plans as needed.

    + Deliver performance outlooks and revenue risks and growth opportunities weekly to stakeholders.

    + Aggregate regional insights to inform performance trends and assess revenue risk and upside.

    + Deliver monthly performance summaries and actionable insights to leadership.

    + Drive root cause analysis combining financial and web performance data.

    + Lead virtual teams of stakeholders from across Marketing, Finance, Sales, and Analytics to drive actionable insights.

    + Lead eCommerce rhythm of business (ROBs) – including preparation for monthly marketing reviews (MMR’s) and executive communications.

    + Lead key strategic projects to help improve business results.

    + Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

    Qualifications

    Required/Minimum Qualifications

    + Master's Degree in Marketing, Computer Science, Business or related field AND 4+ years experience in retail, ecommerce, finance or marketing

    + OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in retail, ecommerce, finance or marketing

    + OR equivalent experience.

    + 4+ years experience communicating complex business information to a range of audiences, including c-suite in written, visual and verbal formats.

    + 4+ years experience distilling customer and business insights and recommending actions based on data analysis from disparate sources.

    + 4+ years experience analyzing revenue performance at a global and regional level to identify historical and future trends.

    Additional or Preferred Qualifications

    + Master's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience retail, ecommerce, finance or marketing

    + OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 12+ years experience in retail, ecommerce, finance, or marketing

    + OR equivalent experience.

    + 4+ years project/vendor management experience

    + 4+ years experience working in a strategy, business leadership, or other quantitatively oriented role.

    + Experience working in a large, global organization with a disparate group of stakeholders.

    + Experience partnering with data analysts and data scientists.

    + Experience with eCommerce and marketing levers.

     

    Product Marketing IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

     

    Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

     

    Microsoft will accept applications for the role until November 3, 2025.

     

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    Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .