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At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. In healthcare, that means enabling an ever-evolving world of people, technology, and data, and helping solve the most challenging issues with a global scale, now and in the future. The Microsoft Health and Life Sciences (HLS) Industry Team leads that mission through deep collaboration with leading Health and Life Sciences organization and brings together the Microsoft portfolio of Industry solutions, partners, and ecosystem to help customers transform to meet the most challenging industry issues and to enable new life changing of the capabilities.

Microsoft is dedicated to the Health and Life Sciences sector, leveraging its expertise in technology to drive innovation and improve healthcare outcomes. Microsoft focuses on transforming healthcare through advanced computing and AI, offering solutions that aim to empower healthcare professionals and organizations. By integrating its robust technology infrastructure with healthcare-specific applications, Microsoft is playing a pivotal role in the digital transformation of the health and life sciences industry.

The Clinical AI Strategy Executive is a field-based role in the Healthcare & Life Sciences sales organization. This position is quota and commission-based and is assigned to specific accounts and/or territory. The Clinical AI Strategy Executive focuses on presale and post-sales activities to drive customer Copilot adoption/consumption in the SMC and Strategic and Majors markets. As a Healthcare Copilot expert, the Clinical AI Strategy Executive drives product adoption through a consultative approach by providing data insights, establishing partnerships with executive sponsors to drive change management, and optimizing frameworks for success for new or existing Copilot customers. This role requires collaboration with the Microsoft account team, Customer Success Organization, and other internal resources.

Responsibilities

+ **Pre-Sales Expertise & Strategy:**  Act as the  **subject-matter expert**  for Dragon Copilot in pre-sales engagements. Support account teams with customer calls, demos, and deal strategy using product expertise and solution best practices to win new deployments.

+ **Implementation & Deployment Guidance:**  The specialist collaborates early (even during sales cycles) with Customer Success and services teams to plan deployments, assist with configuration/training strategy, and drive a smooth go-live of Dragon Copilot in the customer’s environment.

+ **Field Collabration & Feedback Loop:**  Continuously  **enable the field teams and inform the business** . The specialist provides regular updates to sales and account teams on new Dragon Copilot features, product roadmap developments, integration capabilities, and best practices (often via training sessions or “weekly enablement” meetings). At the same time, they act as the voice of the customer – capturing frontline feedback and competitive insights from engagements – and promptly share these with product engineering and marketing to influence feature roadmaps and go-to-market strategies.

+   **Comprehensive Microsoft Healthcare Technology Knowledge & Strategic Collaboration:** The Dragon Copilot Specialist possesses in-depth knowledge of the entire Microsoft technology portfolio available for Healthcare and actively partners with account teams to develop tailored strategies. By understanding each customer’s unique requirements, the specialist helps design and implement solutions that deliver optimal outcomes, leveraging Microsoft’s capabilities to address specific challenges and drive transformation.

+ Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/minimum qualifications

+ Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management

+ OR equivalent experience.

+ 4+ years of working with healthcare systems with a proven ability to collaborate with executives at different levels.

+ 4+ years of experience with EMR platforms and provider/patient workflows.

Additional or preferred qualifications

+ Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management

+ OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management

+ OR equivalent experience.

+ 4+ years solution or services sales experience.

+ 3+ years in a consultative role throughout the customer lifecycle.

+ 3+ years of AI selling experience in healthcare cloud-based solutions.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 7, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .