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Sr. Scrum Master - Project Delivery Specialist - Customer & Marketing

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Sr. Scrum Master - Project Delivery Specialist - you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Recruiting for this role ends on 11/1/2025.

Work you'll do/Responsibilities

The scrum master will lead the agile delivery for prescription management and pharmacy-related technology initiatives within the Healthcare ecosystem. This role ensures effective collaboration between product, engineering, compliance and clinical teams to deliver secure, scalable, and compliant digital solutions that enhance patient experience, prescription fulfillment and pharmacy operations.

+ Run agile scrum ceremonies for one or more native consumer mobile app scrum teams

+ Contribute to the program's adherence to our clients Delivery Lifecycle PM policy through appropriate and timely reporting, artifact creation, and successful project phase gate reviews

+ Know when to use different techniques appropriately: use cases/personas, requirements documents, storyboards/comps, user stories, story sizing, definition of done, scrum testing, unit testing, regression testing, UAT, and agile techniques quick facilitation of consensus

+ Proactively communicate and collaborate with external and internal stakeholders to optimize scrum team velocity and assist the team in meeting sprint commitments

+ Collaborate with architects and other team members to understand implications of requirements and requests - usability, risks/issues, resource availability, test environment slotting, schedules, etc.

+ Clarify - and challenge if necessary - assumptions from business partners and articulate schedule and other consequences of change requests, resource constraints, etc.

+ Collaborate professionally and productively with a diverse group of business and IT partners and stakeholders

+ Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management

+ Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

The Team

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Our Digital Foundry & Operations works with the Customer group to bring a flexible capability and fluid capacity model to the delivery of small technology projects and enhancements.

Qualifications

Required

+ 7+ years of experience working as a Scrum Master

+ 7+ years of experience in delivering management and technology initiatives within the Healthcare ecosystem

+ 7+ years of experience in effective collaboration between product, engineering, compliance and clinical teams to deliver secure, scalable, and compliant digital solutions that enhance patient experience, prescription fulfillment and pharmacy operations

+ At least 4+ years working in the Healthcare Industry

+ Experience in delivering prescription management and pharmacy-related technology initiatives within the Healthcare ecosystem

+ Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

+ Limited immigration sponsorship may be available

+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

+ Analytical/ Decision Making Responsibilities

+ Analytical ability to manage multiple projects and prioritize tasks into manageable work products

+ Can operate independently or with minimum supervision

+ Excellent Written and Communication Skills

+ Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $ 102,750 -$ 171,250

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.